Because they have the worst cabs in town, pay drivers the lowest amount in town, force low paid drivers be independent contractors to avoid the common company share of taxes, liability, FICA, SOCIAL SECURITY withholding, and book keeping costs, they are not up to par with the two main cab companies; Med City and Yellow Cab. Any questions to the owners about any of this incites anger f4om them because they know exactly what they are getting away with.
Portage Circle NWRochester, MN 55901
From Business: After more than 15 years of experience providing transportation services, our CEO and founder, Isaac Adepoju, started Divine Peace Special Transportation Services…
Med City taxi says it's the best taxi company in Rochester - not in my world!I called for a cab at a certain time, and clearly told the dispatcher I would not be ready until 15 mins from the time I called. Driver then came early and started the meter regardless - both the driver and dispatcher then lied that I'd requested for the cab to arrive as quickly as possible.I told the driver I wouldn't pay for the meter reading he had put ahead of time, and he then told me to get out of the cab. How rude, and dishonest of him and the dispatcher! This company sucks!
1 star because I can't leave 0. We called them at 1:00 to be picked up at 2:00. Called at 2:10, 2:20, and 2:30 each time to be told they were 5 minutes away. Starting to worry that we would miss our flight! A hotel staff member finally drove us to the airport! (Thank you Lynette and Days Inn South!) Yellow cab showed up as we were driving away. Don't use Rochester Taxi either, they are the same company.
Take trip to airport, driver talk on the cell phone all the way to Minneapolis airport, yelling at some one on the phone, some time did not pay attention at speeding up to 80 miles per hour. I only feel safe when finally we reach the airport without list an arm or leg , driver need more education for safety service
Horrible customer service when making a reservation to book a cab, after waiting on the line for 15 minutes it would be refreshing to have a cheerful and helpful representative.