Tips & Advice
What kind of prep work does a painter do?
For a long-lasting paint job, a clean wall is crucial. Ask how they plan to clean your walls, if at all, before getting started. A high-quality company will thoroughly prepare a wall so that the paint will lay smoothly and last a long time.
Can I ask for references?
Yes. A well-established company will have more experience and likely more references for you to reach out to than a new company that's just getting off the ground. Be sure to ask for references so you can speak to former customers about their experience working with the painter. When speaking to these people, ask about:
- Whether they had issues with the crew
- If the painters were messy or neat
- How the paint has held up since the project was completed
Do I have a choice of what kind I paint I want a painter to use?
The quality of the paint will affect how good the walls look when the project is completed. If your contractor says they plan on using a paint you don't like, feel free to request an alternative.
How important is a trained painter?
If the contractor makes a point to train new hires on safety techniques as well as quality standards on the job, you're probably in good hands.
What are some risks with hiring a painter?
Unfortunately, there are plenty of cases where a painter has stolen items from a home or caused damage to the house or injury to the homeowner. Subcontractors may not be as skilled as employees, and the contractor you're hiring may not have much experience working with them, making them more of a risk.
Additionally, ask if the painters are employees or subcontractors, and what the screening or hiring process is like.
Do I have a right to know who will be doing the painting?
If the person you are speaking with says he or she will not be personally supervising the project, ask who will be, what their role is, and how long they've been with the company.
Does a painter need a warranty?
Not offering a warranty is a red flag, and you may want to be cautious about hiring a company that doesn't provide one. If they have a warranty, ask how long it lasts, and what it covers. Additionally, you'll want to get the warranty in writing should you need to refer to it later.
Does a painter need to have insurance?
It's never a good idea to hire a contractor whose business isn't properly insured. Ask both about comprehensive business liability insurance and workers' compensation, and don't be hesitant to ask for proof. If you are unsure of the validity of the insurance, you can also call the insurance company to double-check that it is an active policy.
What questions should I ask a painter before I hire them?
- Do you have insurance?
- Do you have a warranty?
- Who, specifically, will be in my house, and can I trust them?
- What kind of training do your employees receive?
- What kind of paint will you use?
- How long have you been in business, and do you have references?
- How much wall prep is included in the price?
- Are you active in the community and are you involved in any trade organizations?
What are the red flags to look for in a painters quote?
On the other hand, be skeptical of any price points that seem unfathomably low. There could be a reason their prices are below the industry norm - perhaps their quality standards are uncommonly low, too.