Higher Standards Appliance Repair
50 Foxboro Dr, Rochester, MI 48309
Phone: (586) 541-3179
Higher Standards Appliance Rpr
Services: Commercial Refrigeration Equipment Repair, Dishwasher Repair, Oven Repair, Refrigerator Repair, Stove Repair, Washer & Dryer Repair, Microwave Repair, Garbage Disposal Repair, Ice Maker Repair, Room AC Unit Repair, Trash Compactor Repair, Door Repair
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Having to replace a (very expensive) control panel on a nearly new dishwasher was tough enough to swallow, but Higher Standard's exceptional response time and customer service helped make a frustrating situation easier to deal with. Technician was knowledgeable, thorough and friendly, and the secretary got my part pricing and order in quickly. While I hate my Samsung dishwasher, I'm glad Higher Standards was there to bail me out when it failed :-)
My ice-maker was not working on my fridge. Higher Standards had the BEST service I have had in a long time. Rick was extremely knowledgeable, courteous and honest from the first time I met him. Extremely helpful! I would and will definitely recommend them to anyone who needs an appliance fixed.
My 10 year old washing machine just quit working and really didn't want to buy a new one. The repair guy Steve was very knowledgeable and fixed it the same day. He even explained what he was fixing and showed the part to me. I also received a follow up call to make sure everything was good. In today's world every company is out to make a buck and try to sell you something you don't need. Higher Standards is an honest company. They have fiar prices, quick service and friendly employees. It's nice to see real customer service for a change. Highly recommended!
I had a problem with my Samsung refrigerator and spoke with a technical expert named Chris (may have been from Harrison Twp HQ or from Grosse Pointe branch of Higher Standard Appliance Repair) and I was greatly impressed with his expertise and friendliness. I will use this place in the future (just hope that isn't too soon).
I called to get service on my refrigerator (after i already had 2 other companies out that could not figure out the problem) My warranty company sent Higher Standards out and i was very pleased with the professional technician who knew what was wrong right away fixed it with no problems. I would highly recommend this company.
Great company fixed all my appliances would not consider any other company found out all the complaints on here about them are from warranty customers that pay nothing out of pocket these people need to complain to the warranty companies not the ones doing the work.
I had Rick come out the owner of the company to service my Samsung Fridge that had multiple problems with he came out within 2 hours of my call and was able to get it fixed the same day he saved my birthday party i was having for my kids thanks for the great service!!!!
Had a problem with a not so old Maytag dishwasher. Turned to Yelp for a repair service with good reviews and found Higher Standards. Very pleased with their service from the start. Nicole and Mary in the office were very friendly and helpful in setting up appointments. Chris was sent out to diagnose the problem and Anthony returned to do the repair. Found their prices for service and part to be fair. Will definitely call them again should I need an appliance repaired and will be recommending them to family and friends.
Ryan came out on my 1 year old whirlpool fridge that had 3 other companies come out and did not figure it out. Ryan came in diagnosed and had the part in his truck after 2 months of dealing with other companies we finally have a working fridge his company has the best service and staff that I have dealt with in a long time.
We have a higher end washer and dryer from Samsung which we like, however had a problem with the dryer making some loud noise after 5 months. Chris from Higher Standards Appliance Repair came out promptly diagnosed the problem and had the parts to us quickly Ryan came out to install the new entire motor assembly and was equally as good as Chris I would not hesitate to use Higher Standards Appliance Repair again, and give them 5 stars for the courtesy and professionalism they had while in our home
This company was great and took care of my needs with the utmost professionalism from the guy they sent out to my home. My LG dishwasher started leaking when it was on, and since it's only 5 years old and out of warranty, I needed to find someone to fix it. So... I searched yelp and found this great company! Someone came out within 2 days to diagnose the problem. Once he figured out what it was, I got a call 2 days later that the part had to be ordered and got the total. I believe the service fee was somewhere between $75-90 and that would be applied to the price of the repair. So total I spent about $160 to fix the dishwasher.