Tragic Visit. What Happened? There seemed to be failures at servers, management and kitchen levels. Ordered the featured meal on commercials. Salad was brought promptly, but then meal was ignored. 30-35 minutes later steaks and crab legs brought to the table - COLD. Butter would not melt in the potato. Sent back to the kitchen, server promising they would be re-made at the front of the line. 25 minutes later we asked for the manager. Server showed up at the table claiming she knew nothing about the delay. Meal finally brought by manager. Server then brought the bill, adding a extra dinner that we never ordered to pad the bill. Nice final touch. Something is very wrong here. I typically really like outback. Gordon Ramsey needs to visit here and whip them into shape.