Don Carlos Cantina and Mexican Restaurant
4719 Interstate 35 S, Robinson, TX 76706
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I came here earlier in the month and received great service!! We were welcomed with a greeting as soon as we walked in the door later greeted by our server she was a lovely young lady. The server i received was great i believe she was the bartender as well because we were seated next to the bar and she was making our bar drinks. We got our drink orders and our chips and salsa which i must say, i absolutely love both their green and red salsas plus their chips they were warm and not over cooked and stale like other restaurants. As soon as we were done with the chips we received a refill of chips and salsa. I ordered out of the lunch menu and i chose the number 22 fajita chicken burrito I've gone back twice and ordered the same thing because it was so delicious! I recommend if you're looking for great food and excellent service Evy was a doll and so was Carlos!
On the other hand i believe i came the same day the lady that posted the post below me because i was seating right by them. She was demanding more chips and salsa for everyone in the table i believe it was 6 people in the table and that's absurd requesting your own large basket of chips and both salsas for each person. That was a bit too much plus they left everything on the table. It was difficult not to hear everything they were saying because they kept complaining about unnecessary things and managers and the server were trying to meet their ridiculous needs.
It's almost good. They are stingy with the chips and hot sauce. We had a large group and they pushed two tables together, then gave two dinky cups of salsa and two baskets of cold chips. We asked for more salsa since my dad, who just got out of the hospital, was straining to reach them, but they were reluctant to give us more salsa bowls. They did, with a lecture. We asked for sweet tea, were repeatedly given unsweetened. When we checked out, we gave them cash and I told them to put a certain amount on my card. He put the amount of the cash on my card, which overcharged me by $10. It was a confusing mess. On my way out I grabbed a handful of mints and passed them around. My nephew loves them, so I grabbed a couple more for my sister to take to him and my other sister said the staff was watching me very closely when I did it. hahaha, I guess 5 mints might put them out of business. Their lack of customer service sure will. The food is ok, the chimichanga is especially good. I doubt our very large family (there were only 7 of us today, we have a LOT more) will ever go there again. The sad thing is we have been there numerous times in the past and we always enjoyed it. So sad.
This was my first visit to your new Waco, Tx location. I felt the salsa was excellent, the service was good and the food quality was outstanding. I will return to this location at my first opportunity. I enjoyed the atmosphere and the fact that you had on local sports programing. Thank you for your efforts to make me feel at home.