Zoo Babies: Winter 2018 »
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5146 Hildebrand Rd NWRoanoke, VA 24012
My experience with VAH, has been absolutely the best, From the time you walk in the door until the time you leave, you and your pet not only feel w…
4538 Old Cave Spring RdRoanoke, VA 24018
From Business: Our mission is to provide the highest quality in veterinary medical care in a friendly and professional setting. At this site, you will find information about our…
Check out the cutest newborns from zoos around the country and learn where you can see them.
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From household hazards to insurance, here is a roundup of our best tips for ensuring your pet's safety.
Unfortunate for my dog i made the crucial mistake of making this vet the primary vet for him. I have remained loyal to this facility for over 6 years, I have spent over $10,000 there & They knew me & my dog very well. We always took him there for check-ups, emergency visits, medicine, vaccines & etc. But when we really needed them they were more concerned about funds & less concerned about my dog's well-being and as a result my dog passed away moments after his visit. Instead of properly diagnosing & treating him they let him sit there, suffer & ultimately die as they milked me for as much money as they possibly could. I also do not feel they ever ran that i was billed for they absolutely will not let you watch them administer vaccines, blood draws or any type of testing, the whole procedure is shady to say the least which is why i have come to that conclusion. I can't speak for the other vet (there are multiple) but Dr. Simon & the vet techs are there for one thing & that is money the lives of your pets is at the absolute bottom of their priority list & that is shameful. Do yourself a favor & do not put the precious lives of your pets in these crooks hands.
It is difficult to find the words to fully describe how incredibly thankful I am to Harris Animal Hospital and Dr. Lucinda Hodges for saving the life of my dear Peke Stella. Stella was rescued from a deplorable puppy mill in N.C., where she and about 50 other dogs had spent their entire lives in tiny crates stacked upon each other. They sat in their own urine, feces, rotting food and dirty water. Stella and her puppy were taken to a shelter, where the puppy was adopted but Stella stood to be gassed. Meanwhile, her malnourishment had led to such severe dental disease that her jaw was fractured in two places, and she was living with terrible pain. Dr. Hodges performed an extensive jaw restoration, caring for Stella personally for months as she recovered with her wired jaw. Stella had never seen flowers before and was terriifed of everything -- even walking on grass -- when Dr. Hodges took her in. That was in the spring of 2013. Four years later, Stella is full of life! She LOVES to eat and play; her tail is constantly wagging, and she adores her "brother," Sam, a Shih Tzu rescue. She also can be found napping curled up with her two feline brothers. She rules the household, and every day I silently thank Dr. Hodges and Harris Animal Hospital for giving life to this girl. Thank you!
I'd rather walk out in the street to let my dog and me get run over by a car instead of putting up with the hateful, judgmental receptionist at this clinic. She argued with my mom over whether we'd be able to pay for vet care, she argued with me to day about getting advice on whether to bring my pet to the clinic. Universally reviews are bad for this clinic. Don't go. Just don't. Try any of the other clinics around. If Nancy the receptionist were not there, it might be worth going, but if they berate and if the vet allows her staff member to berate human clients, imagine what they do to pets. No. Just no.
This is an addendum to my original review. I will be filing a small claims case in January, in Roanoke County, to sue for the return of the money I spent here (most of it, anyway). I would suggest the same course for any other patients who've received treatment that resulted in injury or illness of your pet. Thanks!
Worked here and quit due to the extremely rude staff and the treatment of animals. For people who board your dogs there, you are putting your dog in the mercy of $8 an hour employees who pretty much experiment with which dogs will be walking with your dog, no matter the danger. Also witnessed employees hitting dogs, pulling fur until they shrieked, just because the dogs were either playing or just excited to get outside. Also, the chemicals that they use when they clean the kennels are horrible. They burn their lungs.. I was putting a dog away and got down on my legs to get inside the run and there was a puddle of water from someone cleaning it. I did not think much about it until my leg started itching and I got this on my leg. https://imgur.com/Hs094Bx One employee in the dog kennel said to me "I've been accused of abusing animals, ha? Why would I work at a vet office". This was after throwing a dog violently to the ground and cutting their nails until it bled and touching it up with ointment to stop the bleeding. Dr. Jennings has four cats, three of which are sick the entire time I was there. Oliver, Mickey,and Fatty Patty. While cleaning the cat room, cat bodily fluids were dried up all over the place. Customer's cats are kept locked away from the other cats for good reason but still within the reach to get sick. They have one dog who is a sweetheart up for adoption, Axel, but good luck getting him adopted. As an employee said to me "Dr. Jennings wants to be the one who rescues him". One woman who came to see Axel to try to help with his adoption, was invited in the run, then asked to leave by a very very rude woman who then told her to leave when inquiring about how to help with the adoption. In my opinion Dr. Jennings is more interested in turning a profit then in the welfare of these precious creatures. As a person who loves and respects animals, I was horrified at what I saw. There are plenty of skilled and caring vets in the Roanoke area. This is not one of them
I have used this vet for years. They always go out of their way. A tech offered to come to my house and help me bring my sick dog in when I was 9 months pregnant because I could not lift him into the car! Our vet is great he takes the time to listen and explain.
I have been going to Harris Animal Hospital for over 20 years. I have had the pleasure of dealing with both Dr. Hodges and Dr. Simon and have trusted many animals to their care. The staff has always been very helpful and friendly and I wouldn't dream of taking my animals anywhere else. If you are looking for a caring Veterinarian in the Roanoke, VA area I highly recommend them.
Harris Animal Hospital and Dr. Hodges have always taken excellent care of my pets. The doctors and staff care and will ALWAYS go the extra mile for their patients. My dachshund was literally in danger of dying from a burst bladder, and Dr. Hodges saved her life. I want the best for my dogs and cat, and I will not go anywhere else....period.
I gave them one star because I could not give them 0 stars. Possibly the most insensitive, incompetent vet I have ever taken my animals to. I am not saying the vets are not decent, but the "help" at the front desk is abysmal! Rude, Contrite and In need of a few customer service classes...although I think they should just be fired because if I owned that business I wouldn't want these rude nit wits ruining my business. I have 3 dogs 2 cats and I have several family members and friends that took their pets there. We have all left! DON'T USE THIS VETS OFFICE if you want your pet to LIVE either...they have a habit of wanting to kill your animal rather than letting you care for them in their last days of life.
Price gouging at the highest level.
Choosing the right vet for your pet can be tough. After all, your furry friend can't tell you how he or she feels about the doctor. Even though you're not the one treated by the vet, whoever your animal sees is obviously your decision. Since many veterinary diseases and injuries can turn into emergencies very quickly, it's important to have a go-to vet. This way, you can ensure you'll know whom to see when your animal needs care.
Speak to your friends and family about vets who've treated their pets. You can even talk to your groomer or an animal shelter worker for referrals. When you visit the clinics you've been referred to, check that the facility is clean, animals are separated and the staff is calm and courteous. Not all clinics are American Animal Hospital Association accredited. This accreditation isn't a legal necessity, though a clinic that's AAHA-accredited is guaranteed to offer high-quality medical care. To receive accreditation, the clinic has to meet the AAHA's standards in the areas of facility, equipment and quality care.
If you're looking for a specialist, you want to make sure he or she is board-certified to practice in that specific area of animal medicine. You'll want to make sure your vet is also convenient to visit, so there are factors to take into account.
The type of animal you own should play a part in which vet you choose as well. While your options are vast if you have a dog or cat, you may have to visit an avian clinic for your bird or an exotics clinic for your snake.
Just as there are many types of doctors, there are many types of vets. Some focus on livestock or house pets, while others may specialize in dentistry or surgery. They may work in a veterinary clinic or zoo, working specifically with the animals housed there, or travel to farms to work with livestock. Since horse racing and other equestrian activities are so popular, some vets are trained to work just with horses.
Diseases, like malaria and yellow fever are also transmitted through animals. Some vets have insight to diseases that affect both humans and animals. Vets have contributed to the treatment and cure of many diseases that plagued both humans and their furry friends.
Government agencies employ veterinarians as well. When an animal comes from a foreign land, these vets quarantine them and check for any diseases that may be present in an effort to control new diseases that can be brought into the country. Other Specific types of vets include:
A vet assistant works alongside the veterinarian and helps out around the clinic. In some cases, they may assist vets in surgery or restrain struggling animals during tests or lab work. The everyday duties of a veterinary assistant include; monitoring and caring for animals after surgery, keeping medical records, cleaning animals' teeth, feeding and bathing them, cleaning cages, sterilizing surgical equipment, giving animals medication, collecting samples for testing and performing laboratory tests, and offering grief counseling to pet owners.
It's a good idea to bring your pet to the vet regularly. This way, he or she becomes familiar and comfortable with the care providers, and you can stay on top of your pet's preventative care. If the animal is small enough, bring it to the office in a carrier. Just as you visit the doctor for a yearly check up, you should bring in your pet for regular check ups as well. During a routine veterinary visit, the vet will probably begin by asking you if there have been any changes in your pet's behavior or habits.
The vet will then take your pet's vitals, like weight, temperature, pulse and respiration rate, and perform a physical examination of the pet. During a physical exam, the vet checks the abdomen for swollen organs, and the legs, feet and joints for any potential problems. Depending on the age, breed or condition of your pet, your veterinarian may also check the eyes, ears and mouth.
When your vet conducts a full body examination, he or she will check out your pet's coat and skin, noting any hair loss, itchy spots or lumps. Keep note of your animal's shedding habits so you can let the vet know if anything seems abnormal. The vet will check for parasites, fleas, ticks, mites and heartworms as well.
Vaccinations are also important to your pet, especially if you have a cat or a dog, and your vet will suggest that you make sure they're current. Keeping up to date with vaccinations can prevent your furry friend from getting distemper, rabies, hepatitis and lyme disease. Some vaccinations last longer than others, so speak to your doctor about staying caught up with your animal's shots.
Just like your own health insurance, you want to make sure your animal is covered before he or she needs veterinary services. Some common animal surgeries can cost thousands of dollars, and you don't want to end up having to foot a surprise bill that costs more than your paycheck.
There's no set price for pet health insurance. Costs can depend on factors such as where you live, the age and breed of your pet, and how much coverage you want. Before you take out a pet insurance policy, you'll want to meet with your vet to go over what he or she thinks your animal should be covered for. Many vets believe that you should make sure cancer, chronic disease, hereditary and congenital disease, and common breed-related medical conditions are all addressed in your policy.
Some pet owners can't afford insurance for their pet, so there are other options to make paying for surprise pet visits as easy as possible. Some pet stores have wellness plans - which tend to be much cheaper than an insurance policy - that offer shots, check ups, screenings and discounts on various procedures your pet may need. A lot of veterinary offices offer payment plans for pricey procedures as well, as long as you have decent credit history. For a last-ditch option, there are even privately funded organizations that offer pet owners financial aid for their pet's treatments.