Roanoke, VA National Optical

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1. National Optical

(1)
BBB Rating: A+

1507 Hershberger Rd NWRoanoke, VA 24012

(540) 362-0300

I'm very pleased with my new glasses from National Optical. The service was excellent and they had the best prices in town!

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2. National Optical

(1)

4135 Franklin RdRoanoke, VA 24018

(540) 776-2933

These guys were great! They not only repaired my glasses at no charge, but they had the best price for my new sunglasses. I would highly recommend t…

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3. National Optical

3024 Barkley Ave NWRoanoke, VA 24012

(540) 362-0300
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4. National Optical

300 W Virginia AveVinton, VA 24179

(540) 343-4252
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5. National Optical

90 Spradlin Farm DrChristiansburg, VA 24073

(540) 382-6767
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6. National Optical

101 S Franklin StChristiansburg, VA 24073

(540) 382-8530
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Helpful Reviews 
Drs Newman Blackstock & Associates
Kathy P. rated

Stay away from Blackstock and Newman on Franklin Road...poor, poor customer service. Over $800 invested in new glasses and still cannot see well at computer or reading which is reason I made appointment to begin with. Trying to find reading glasses even though I don't feel I should have to do that. They gave me wrong strength last week. Called today because I could not find the strength they told me and she says she does not think you can get higher than a certain strength locally...wtf now you tell me this??? Leading me on a goose chase again to run out the 30 day return policy. Beyond frustrated at this point and I began to vent and Beth at Franklin Road location just hung up on me. How is that for customer service??? They don't know how to fit the lenses properly, read a prescription or give correct advise and if you complain their solution is to hang up on you. Will never use them again...should have learned my lesson the last time and it is a shame because I really like Dr. Blackstock but the staff is terrible and incompetent. ----------------------------------------------------------------------------------- Update: Joe called me personally, apologized and offered a resolution. This man is a class act and I hope he can impart that to his staff. He is a great gentleman and deserves to have a staff that represents him well.

National Optical
Brenda B. rated

I'm very pleased with my new glasses from National Optical. The service was excellent and they had the best prices in town!

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