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        (540) 224-7540Visit WebsiteMap & Directions202 Williamson Rd SERoanoke, VA 24011Write a Review

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        Whatever You Drive, Drive A Firestone

        General Info
        Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.
        Email
        Extra Phones

        Fax: (540) 342-8357

        TollFree: (800) 997-9115

        Call Us: (800) 997-9115

        Services/Products
        Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
        Brands
        Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
        Payment method
        amex, master card, visa, discover
        Neighborhood
        Downtown Roanoke
        Other Link

        https://local.firestonecompleteautocare.com/virginia/roanoke/202-williamson-rd-se/

        Other Email

        Social Links
        Categories
        Automobile Air Conditioning Equipment-Service & Repair, Auto Oil & Lube, Auto Repair & Service, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
        Other Information

        Emergency Service: No

        Express Maintenance: Yes

        Fleet Services: No

        Free Estimates: Yes

        Parts Available: No

        Rental Cars Available: No

        Road Side Assistance: No

        Shuttle Service: No

        Towing: No

        Wi-Fi: No

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        Reviews

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        jimillett96

        04/23/2013

        Overall

        I took my 2003 Chevy Trailblazer in for an oil change, tune up, and a travel check up because I was going to be taking a family trip. First thing is the staff are polite and from what I have seen competent mechanics. The work was completed when they said it would be, and I received prompt service when I arrived and when I called the phone was answered in a quick courteous manner. However I think they overcharge for their services. The tuneup alone cost $280+ which was pretty much just a spark plug and wire change which seemed kind of high to me, but its the first tune up I had done on the car since I bought it so I took their word for it. The "travel inspection" was $20.00 and the oil change was $45. I received a call in the middle of the day and the mechanic told me that I had a brake light out and the serpentine belt was cracking and should be replaced. They quoted me $10 to change the light and $100 to change the belt. I am familiar with some basic car maintenance, and I know most cars with serpentine belts are a pretty simple change. I told the mechanic to go ahead and change the bulb because I didn't want to get pulled over going home, but I said no to the belt change. I did some quick searching on google and found some videos that confirmed my suspicions. I stopped off at Advance Auto parts and bought a belt for $28, but they had some for as high as $40. It literally took me 5 min and a long flat head screwdriver to use as a lever to rotate the tensioner and take the belt off and slide the new one on. $100 was way over priced. I would have paid a mechanic $70+ dollars for -5 min of labor. I will probably never take my car here again and will be shopping around for a better price next time. They received a "2 stars" instead of "1 star" because the staff was polite, prompt, and competent.

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        Details

        Phone: (540) 224-7540

        Address: 202 Williamson Rd SE, Roanoke, VA 24011

        Website: https://local.firestonecompleteautocare.com/virginia/roanoke/202-williamson-rd-se/