Cundiff Heating & Air Conditioning
1516 Peters Creek Rd NW, Roanoke, VA 24019
|Mon - Fri:|
|Sat - Sun||Closed|
Phone: (540) 362-8784
Lake Office: (540) 296-1180
Fax: (540) 563-4418
TollFree: (800) 660-8398
Emergency Service Available
BBB Accredited Business
I live in a rented townhouse. I called Cundiff Service Company because the second floor of the townhouse is not cooling enough. I told my landlord, I would pay for someone to come out, look at the A/C and diagnose, what ever the problem is. She would need to cover the actual repairs.
When I called Cundiff's, they would not talk to me because they only deal with the
When I told my landlord, she said she would call and make an appointment.
The appointment was made for a time and date, I could not be present. So my landlord met a employee named Rxxxxr Wxxxxt. When I came home I found a bill for $59.00 with a note saying there is nothing wrong with the A/C. The only thing wrong listed was: Checked system found all good. But filter was stopped up, did not any new ones. Customer to replace.
* Note Doors upstairs should be left open to cool those floors Better.
(that is exactly how it was written)
I almost forgot, the bill said he was here for 15 minutes.
What the Cundiff employee and my land lord did not know was: I replaced the filter 3 weeks ago. I only close the upstairs doors when I am not home because I have a dog.
The problem is not the new filter, I put in 3 weeks ago and the problem is not doors being closed.
So it is going to cost me $59 for some guy, who obviously can't even tell if a filter needs to be changed, to tell me, there is nothing wrong with the A/C and I have to open up doors to cool my home.
Then I will have to find and pay, a real A/C company to come out and find the real reason the 2nd floor of the townhouse is NOT COOLING. Did Cundiff's employee think I am making up the fact of not enough cool air is coming upstairs?
I wouldn't recommend Cundiff's Service Company to change the filter in my fish tank, they obviously do not have a clue what they are doing.
I called Cundiff to get an estimate for replacing my current furnace and air conditioning units. The representative that came to my house was both prompt and courtious. We went over what I wanted, then he surveyed my existing equipment . He then explained the most cost effective way for me to achieve what I wanted. The Installation crew showed up on time and ready to get to work. They were very professional (and I must say perfectionists ) on the removal and installation of the equipment. The operation of the equipment was explained in detail, and each peace was tested for proper installation and operation. I would highly recomend Cundiff for your heating and cooling needs.