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Angels of Assisi

Map & Directions
(20 Reviews)

415 Campbell Ave SW, Roanoke, VA 24016

(540) 344-8707

CLOSED NOW
Today: 8:45 am - 6:00 pm
Tomorrow: 8:45 am - 6:00 pm
18
YEARS
IN BUSINESS
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General Info
Angels of Assisi seeks to change the traditional definition of an animal shelter by offering services and programs to benefit the community, the people that live there, and the pets they love. The organization operates the largest private animal shelter in the Roanoke Valley, as well as a low cost Community Pet Clinic and farm animal sanctuary.
Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Phone: (540) 344-8724

Payment method
all major credit cards, check, cash
Neighborhood
Downtown Roanoke
AKA

Assisi Animal Clinics of VA, INC

Categories
Veterinary Clinics & Hospitals, Animal Shelters, Dog Training, Veterinarians, Veterinary Labs, Veterinary Specialty Services

Reviews

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Chris K.

10/28/2018

Overall
Expertise
Professionalism

The staff here is awesome....jaxx. my baby toy poodle...dislocated his hip wednesday... I was frantic an worried...I came to angels..they don y take walk ins but the lady said she would ask the dr...an we had an appt the next day This people at Angel's are true life angels... they took care of my baby and his hip and did some extra things that they didn't t have to but they did....I totally trust angels with all my babies..an will forever be grateful for taking care of jaxx...he is a happy boy because of angels..and they have my committed loyalty an business as well

Ramona B.

10/12/2018

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Expertise
Professionalism

This is a wonderful place. I took both my cats there years ago and now still use them as a vet for my dog. They are so nice and the quality of service and care taken is equal to the much more expensive veterinary offices in the area. I always have and will continue to take my pets here and recommend them to others seeking a good place for their furry family members.

Miranda C.

09/27/2018

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Professionalism

I've been bring my dogs and cats here for over 3 years. The prices are 2/3 to 1/2 what I've paid at regular veterinary offices. The care has always been exceptional and i can tell they truly care for pets well-being. Highly recommended! I feel like they put the money back into their company and with helping their adoption services as well.

Mikayla M.

09/15/2018

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Professionalism

Brought in a kitten that was found outside my house. With no chip we decided that we would keep it. They checked him out, ran some blood work, and gave him shots told him he was 3 months. He would have to come back in a few months for rabies and to get fixed. Great service and the staff is so nice!

Rita H.

09/07/2018

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Professionalism

We have taken our critters to Angels on more than one occasion. They have always been caring and compassionate in providing care for them. We adopted our precious dog from them also. On our latest visit, my cat needed immediate surgery for an eye mass and they provided the best of care and provided much need reassurance that she would be ok.

Mary D.

09/03/2018

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Expertise
Professionalism

Today I was in Angels of Assisi paying on a payment arrangement that Was set up for me when my dog needed a surgery that I could not afford out right. While I was in the waiting room a group of women brought in a stray kitten for rescue. Because of policy the kitten had to be brought somewhere else first. The women asked for a different box to transport the kitten in because the one they had wasn’t sturdy enough. The tech behind the counter went and got a disposable carrier and moved the kitten. The women left with the kitten. I then saw the tech reach into her own pocket and pull out $7.00 to cover the cost of the carrier. I was so moved by this. It was so selfless and it was done without a second thought. She never once told the women that the carrier cost anything. $7.00 may not seem like much but I’m sure it’s not the first time she has done something like this and it adds up. Angels of Assisi employees are some of the most dedicated and caring that I have ever seen. I appreciate every bit of what they do for the local animals. If you can donate time or money to this organization it would be well worth your while because it’s so clear to see that the staff is just as dedicated to your animals as you are. I wish I had gotten the tech’s name because she made my week. Kindness and compassion are strong at Angels of Assisi.

Lelia C.

08/30/2018

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Professionalism

It's a low cost vet clinic and even with an appointment you can expect a wait. However, I've waited just as long, if not longer, in my doctor's or dentist's office.

They provide spay, neuter and other veterinary services at a lower cost, thereby helping area animals and their concerned owners.

The staff members we dealt with were cheerful, helpful and professional.

I commend them for their service to the area animals.

Heather E.

08/29/2018

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Expertise
Professionalism

Love Angels of Assisi, always been treated well and never had an issue. My Mya was spayed here and the stitching held perfect and healed with no complications! She is a bit of a nervous Nelly at times, and by the end of our visits she is relaxed and tail wagging!

Sara H.

08/27/2018

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These people could not be any more friendly or enthusiastic :-) they want to meet your little fur baby and make them feel as comfortable as possible with whatever appointment is necessary. They also reassure the parents of the little fur babies that everything is going to be okay. My husband and I cannot afford a regular veterinarian but we would come here even if we could. The love and care that they show in their faces is totally out of the ordinary :-) Donations are always welcome and please make sure to be polite and gracious to your hosts :-)

Meg S.

08/20/2018

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Professionalism

It was really easy to make an appointment for my dog using the online appointment system and I got a reminder shortly before my appointment.
The staff was friendly and handled my dog with care, and the cost of my visit was very affordable.

M H.

08/19/2018

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Expertise
Professionalism

Made appointments online for my dogs annual health visits and vaccinations plus a microchip for a stray we acquired. Super easy! They called me to confirm and answered any questions I had. The office was clean and I was promptly seen. The staff was WONDERFUL! The best part is that I can actually afford to get care for my beloved animals. The prices can’t be beat! I only took two of my pets that time but I will be taking the other two soon. I definitely recommend this business 100%!

Andrew C.

08/12/2018

Overall
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Professionalism

My cat can be difficult to handle, but they did so with ease! Charlotte got all of her vaccines and they were even able to trim her nails. Thank you, Angels!

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Deb C.

08/14/2017

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Professionalism

I love this place. Yes, they are overwhelmed with folks who need their care and do not answer the phone or return messages. They are much cheaper in price and allow poor folks to get shots or treatments their pets need. They are not high end veterinary care and only offer basic services. They are very friendly when I am there and do a great job. If you want more personal care, go to a private vet. If you want great care at an affordable price, bring your pet here.

Teri B.

03/20/2016

Overall

This is Jack our furbaby of 14 years. "Angels" treated Jack for the last 2 years roughly of his life. They are good for shots...but that's about where I would agree with now. I didn't like the fact that we could never "go back" with Jack for a check up. We had to "relay" our questions for the Vet. through the vet tech. Jack was treated from October-Dec. 31 with Angels and we were told he had an ear infection. He was seen 3 times in those weeks and he went through courses of antibiotic ointments and pills. After being told AGAIN that Jack had "a prolonged ear infection" we had all but thrown in the towel with the staff. On Jan.9th we took Jack to a different VET...the "mass of infection" was cancer..."take him home and love him...we're here for you as you need us". On January 25, we went to the VET again...this time though, Jack did not come home with us, instead he crossed The Rainbow Bridge to his Heavenly home. LACK OF COMMUNICATION, between US and the vet MAY have cost Jack his life

Angelo S.

12/24/2015

Overall

I called and called over and over again .and left messages and no one called me.back.it's the same thing all the time .they where rude the last time I was there.for my bull mastiff.she was very ill and then I took her to pet vet and that where very much more knowledgeable.she pass away with cancer.but angels of Assisi.didn't even know what to tell me of her condition.and was only worried about getting pay for the services. Of what I had no idea .of what they did to Chloe.back in there exam room but never got to talk to the vet.just some volunteer that dragged her to the back.I will never go back.ever.and after reading the others that had bad experiences there .I wish I would of read these before hand...and it smelled very bad and going down the stairs .to see the other dog and cats.I feel so sad for the animals there.wish I would have been able to go to the back with my fur baby.I will go back. To see if it changes .but if it don't .I really hope that others will take notice.and do something or read these before going. And make there own judgement.and see for them selfs.I hope they make some change in the future. To make others feel more welcome ..and. Please answer your phone.and return please.praying for better customer service. To show others they care ..as much as they say they do.

John N.

08/09/2015

Overall

They care more about money than taking care of their animals. The conditions they live in are inhumane. They treat their employees like dirt. They get grants all the time and never use it to the benefit of the animals.

Overall
The employees or volunteers ar...

The employees or volunteers are rude and sarcastic to the humans that bring the animals in. On Monday mornings you cant bear the smell in the upper office area. They take your pet and you don't get to talk to the vet. They call you back and give you the bill and you are done. They are doing good by saving animals, but the price is the only good thing about the place.

hshelton

03/17/2010

Overall
its pretty good

I have been taking my dog to angels of assisi for 5 years now. Everyone there is very nice and knowledgable. It does take a while to get checked in and out there since they do have so many people coming in everyday for vaccines, adoptions and surgeries. The prices here are also very good. The only thing that bothers me is that you are not allowed to go back into the exam room with your pet. My dog has to be picked up and carried into the room. Then she literally almost pulls the person walking her back to me over. It makes me wonder what they are doing back there exactly. This is the reason why I will no longer be using Angels of Assisi. On top of the fact that I have never ONCE met the vet that works there in the 5 years that my dog has been going there. I realize they are very busy but I do usually have a question or two that I am unable to ask.