I am very paranoid about my cat, she's my baby. but even my mom agrees that these people must have done something nasty to her. I had my cat spayed there was she was a kitten. Sweetest little kitten, would get in your lap never bit. After the vet appointment she was very afraid and scratched and hissed a lot. Still like that today. I know these people were too rough with her, I just can't prove it. I've NEVER taken her back and would rather drive to Rocky Mount if I had to.