I went in the shop today as usual on my day off and I would like everyone to know that my experience today was AWESOME, I had the nail specialist by the name of Diami, very pleasant, friendly, and it was just an overall AWESOME experience, normally when I go to this shop Ms. Yen the owner usually takes care of me whom by the way is GREAT. I think anyone in the area stop in and ask for Diami, you will feel the same once your visit is complete. Thanks FOXY NAILS , Alison
14. SECRETS J NAILS
6211 Ridge RdPort Richey, FL 34668
From Business: Secrets J Nails is a state-of-the-art nail salon and nail art studio in Port Richey where cleanliness is paramount, and where a welcoming staff will differentiate…
DO NOT GO HERE! My boyfriend & I went today & got normal manicures & pedicures. Price listed was $30 for the manicure & pedicure combo. We told them MULTIPLE times REGULAR manicure & REGULAR pedicure. They asked my boyfriend "Doesn't this smell good?" It was a scrub & he said yes & they used it on us. We had no idea this meant they were giving him a "Deluxe" pedicure due to this scrub that smelled good. They said nothing about upcharging even though we stated REGULAR many times. Then they asked if he wanted it buffed (which every place we've ever been to buffs his nails for the price of the pedicure) & he said yes. They upcharged for that. A $60 outing ended up being $90. They upcharged the price of an entire pedicure & manicure for a buff & a scrub that smelled good with no warning until we got the check. I will NEVER come to this place again. Last time I received a HORRIBLE manicure but gave them another chance because the guy seemed new. Big mistake. They are robbers.
Please check out my yelp account for full detail.Owner sent me hateful private message in regards to a situation, in which he was not present during the time of incident
Worst experience ever. I went in yesterday 10/24 to get my eyebrows waxs and the tech was completely rude was not listening to anything i was trying to tell her about doing my eyebrows. After she messed it up i requested someone else to fix it and she started talking trash about me while i was still in the room and no one cared about my horrible experience and no one was trying to make it better. Needless to say i WILL NEVER GO BACK. WORST EXPERIENCE, HORRIBLE CUSTOMERS SERVICE AND THEY WILL MESS YOU UP AND TALK ABOUT YOU WHILE YOU'RE STILL IN THE ROOM.
I'd give it a negative rating if I could. My husband bought me a gift certificate for our anniversary. When I used it, the lady didn't speak English. My pedicure was awful and only lasted just shy of 20 minutes. She cut me in 2 places, my nails are crooked and the next day 4 of my toes started to swell and became inflamed. I dont think complaining would do any good and I wouldn't go back, I'd only want a refund. This place was terrible! !
This place is awful. Not only is the owner/staff rude and unprofessional, they rip customers off with their pricing (which I believe is the goal considering they fail to offer a price list for service), I recently visited this establishment for a basic fill-in on a set of acrylic nails (no gel, just acrylic), and they purposely overcharged me. I should have known something was up when the young lady who did my nails kept trying to offer me gel and I continued to turn her down. Funny things, is my acrylic fill-in ended up costing the same amount as she told me the gel nails would cost, which is even stranger because it is also the same price as a full set. So I am confused as to how an acrylic fill-in can cost the same amount as a full set of gel nails?? And when I asked after receiving my total, neither of the two owners/staff members could tell me the cost of an acrylic fill-in, they just stuck together and continued to repeat the price listed on the ticket. It wasn't until the lady finished my nails that I realized that there was no price listing displayed, however I assumed it would be too bad given the usual price for an average acrylic fill-in, but I was wrong, I eneded up paying the price of a full set of gel nails. I should have known something was up when she kept offering me gel three of four times, and then at the end offered to do my eyebrows. Is business slow or money short that they feel the need to rip people off, if they continue to operate this way they will continue to customers because I certainly WON'T be returning, and will be contacting NIC as well as the Florida Licensing Board. I do not appreciate being ripped off nor do I how they would converse with one another in their native tongue while they were supposed to be assisting me with the pricing issue. DO NOT GO TO THIS NAIL SALON!
Went there to get my eyebrows done after the owner was done she never showed me the final product. She charged me $5 and I left a tip. I came home to a half missing eyebrow. Very disappointed at her lack of work ethic and honestly forever avoid a shady place like this!
First I want to see how slow everyone is in the salon, they cannot do nails and they are overpriced. I paid $67 for a pedi/gel mani,it wouldn't have been a big deal if they could do nails I asked her if she can they do round she said yes and did square with the worst round version I ever saw!!!
Poor customer service. ...I've been going to this business for the last 5 months the girl who started doing my nails was great and I really appreciate that she did a good job and she had a great communication and customer service but everything changed after she left, the other day I sat for 45 minutes and no one even care about doing my nails the rudest part is that they speak their native language well if you are in the United States and you're dealing with American customers you need to speak English. You need to update the people there are waiting how much longer they have to wait and also you need to show a smile. For you Anthony who is the business owner your reviews at the other website don't even matter to me why because the customers always have to reason if you don't care and all you care is about cursing to customers.... I'm telling you something, I don't care if you been doing this for 20 years of your business one day we'll go down. About 2 weeks ago on a Sunday I saw the cops standing in front of a business apparently something serious happened people were standing outside looking inside. I wonder is it the right place to go and relax and do your nails? let me tell you people don't spend your money there its a waste don't even go there no more. -100
This is the worsted nail salon I've ever been to. The staff is always grumpy for starters. The job is always rushed and sloppy, had the worsted experience with worker named Lena. In the past week I've been to this salon three times fr a simple mani/pedi, each time i went was after my work hours, although i had to wait to be attended to, they were never able to complete both requests on same day as they were rushing to close. I said ok its Friday so ill come back to complete my pedicure another day. This was the first trip with a rushed manicure , i returned a few days later fr my pedicure which was done and requested a change of color for my fingers since my toe was now done in a completely different color. Lena painted over the dark color gellnail with the pink color selected and advised that her friends were rushing her and would lleave here. She told me to come back again and she would redo for free. As much as i hate the thought of having to take time out my schedule a third time to come back, i said ok. Well today i went again 2 days later and was charged for a manicure although i was advised i would not have pay, she went back on her wrd. This is the last time i use this salon n would never recommend this place. I recently moved to Riverview from town and country, n i will prefer to spend $ going back to my original salon way across town as unfortunately u only find friendly staff that knows how to do a perfect job each and every time. Never rushing, they take their time and get the job done the FIRST time. Star nails salon for anyone interested in that area. For this salon pink and white nail spa, dnt waste your time and $, n if u do choose to try this place i advise to NOT use Lena as your nail tech. Shes absolutely the worsted!