No stars deserved...What a nightmare...a one bedroom placetook SEVEN hours...plus the unprofessionalism was horrific...Slow..like snails...The cost was $1000 more than the initial quote.The driver said we had 40 extra items...I believe that he counted the screws and extra for mattress and box springs which was on our list initially....We had 5 extra bins...and two or three small items..which we thought may be at the most $100 extra dollars and we expected a $75. stair fee for basement items. $200 would have been a fair fee which we had no problem. He did not check things off as he unloaded and the invoice with the items were not legible and it looked as if our list doubled.....Andwhen they were delivered the driver told us if they take the tape off our packages it will be $15. per item...and charged us $4. perroll of tape...they would open one roll...use half and then open another...when they left we had numerous 1/2 rolls of tape.When I contacted the company they said they will speak to the driver and called me back to say they believed him...not us. That's ok..The name "INTEGRITY is such a joke...Do not trust them!!..I love giving good reviews...these people are jokes!!!And one of the movers was on his phone much of the time.Please don't be taken!!! The only reason I gave one star is to be able to submit the review. minus 0 is an accurate rating.I will continue to write reviews to BBB and Consumer Affairs.