The staff at Walters were all really friendly and helpful. David Le was really great at explaining my options and showing me all of the perks of the A3 I picked out. Definitely a good experience!
Alex Ortiz is the epitome of customer service and professionalism! Takes care of all his customers!Chris D
Brandon Monaco is the best service advisor you can ask for at Walters Mercedes. I had a tire pressure light came on in Palm Springs, and he advised me to put air at the local dealership and the light went off .
I had a great experience with these folks. Very friendly service. The service agent Stacy Samuel was awesome! Got what I expected in my 20k service and the price was just right
I had the pleasure of working with Javier Orozco on the purchase of my new vehicle. His customer service level is very high - paying attention to my needs and working a very fair deal. The sales process at Walter's Audi was very smooth without any surprises. Javier explained every step and stayed with me along the way for reassurance. I will definitely return to this dealership!
I walked into the dealership not knowing what to expect, as it was my first time buying a car of such magnitude and price range. Krystin, Eddy's lovely assistant, eased me carefully into the ins and outs of such a purchase. She answered my questions with clarity and thoughtfulness to my inexperience. I felt more confident and less anxious, after she completed explaining to me the necessary the final touches of what such a deal would ensue, for the present AND the future.Afterwards, Eddy came in to finalize our deal. By then, I had been made knowledgeable and comfortable enough to converse with him...but he made it all the easier by being considerate of my situation. We conversed and, amicably, came to a final deal. Through and through he was open, kind, compassionate and, most of all, did not pressure me at all...Both Krystin and Eddy are assets to your company and I look forward to working with them in the near future...
First and foremost, I would like to say thank you to Isaac Ordinola, Andrew Bartoli and Walter's Audi of Riverside! My experience at Audi of Riverside was amazing and had a lot to do with Isaac Ordinola! I walked in not expecting to purchase a car, but left with a beautiful new vehicle! Isaac was so welcoming, considerate, open and honest from the get-go. He was extremely helpful in every aspect of my Audi experience. To say I was impressed and pleased with his professionalism is an understatement. Isaac then handed us over to Andrew Bartoli, who was also helpful, respectful and kind. Even after we were done signing everything, Isaac had still stayed until we were leaving to make sure everything went smoothly (which by the way was late being that I had not expected to leave with a car). Since my purchase, I have followed up with Isaac and he has still been very accommodating. Thank you, thank you, thank you!!!
I don't typically write reviews, but when someone goes above and beyond your expectations by so much, you simply feel compelled to tell others about it. And that is exactly the case with Isaac Ordinola of Walter's Audi in Riverside.I spoke with no less than 8 Audi dealerships in and around Los Angeles before selected Walter's Audi. This is also my third Audi - the first 2 from another dealership, so you know I've done my due diligence. Isaac was readily available to answer my countless pre sale questions, got me an amazing price on my brand new Audi, helping me get into the exact car that I wanted, and continues to be a wonderful resource after the purchase as additional questions about all the features continue to arise.For anyone in the market for an Audi, please do yourself a favor and give Isaac at Walter's Audi a call. You won't be disappointed.
I had a great experience at Walter's Audi dealership! Syed was extremely attentive, knowledgeable, and patient in helping me to find the exact A4 that I wanted. He spent hours listening to my needs and we were able to come to an agreement on a reasonable rate. Syed's dedication to providing excellent service was shown in his insistence in staying well past closing time in order to assist me in getting familiar with my new car. Finance was also breeze with Robert, as he made an often stressful situation comfortable and efficient. I am thankful for everyone who helped make this purchase a memorable and exciting experience!
I worked with Syed to purchase my vehicle recently. He was personal and ensured we were well taken care of during our visit. After completing paperwork, he took the time to go through each of the functions including linking my phone to the Bluetooth feature. Thank you, Syed.