Lincoln Plaza Veterinary Clinic
2955 Van Buren Blvd Ste H8, Riverside, CA 92503
Parking: Lot, Free
Wheelchair Accessible: Yes
The staff there is very rude and shows no empathy. My dog a few months ago hurt his leg, so i took him in and they refused to see him because i didn't have an appointment and they didn't have enough vets for a walk in. So ended up taking him to Arlington vet down the road and they were able to see him right away. So today i need to get my other dog her rabies shot and i called for their shot hours and was told 9 to 5:30 so i showed up around 11 and was told the morning hours were over. I told the lady behind the counter that i called and was told the hours were all day, there was no mention of a break in the hours. She didn't care, was rude and showed no empathy. I ended up going to sunnymead vet in moreno valley and was able to get the shots i need, they were much nicer, and cheaper. I recommend going to sunnymead for a much more pleasent experience.
To all who gave a bad review based on receptionist service.... I have been bringing my animals to Lincoln Plaza Vet Clinic for 15+ years. As far as I'm concerned, I don't care if the staff welcomes me in, or is overly polite, all I care about is making sure my animals are being saved. Dr Alice Garner and her team are phenomenal with animals, and have so much compassion.
They go out of their way to accommodate the animals and do everything physical possible to save a life. We have brought animals that have been attacked by other dogs, coyotes, bit in the face by a rattlesnake, etc. When our beloved pets were on deaths doorstep, Dr. Alice and her crew were there to ensure there was no single methods left untried to save the life of my animals.
Its absolutely absurd the audacity of some of these reviews "the staff was rude." or " They didn't welcome me in". Get over it. Dr. Alice and her crew save the lives of animals every day, and they continue to be passionate about what they do. I trust Lincoln Plaza Vet (Dr. Alice) immensely, and I would encourage anyone reading these reviews to consider their animals before their own feelings. Please don't let the emotional incompetence of other people affect your decision to save your pets life.
Lincoln Plaza Vet is wonderful and will do absolutely anything within their capabilities to keep our pets safe.
I had an Addisons dog that had been receiving monthly shots/meds for years with another vet in town and the day finally came where the choice was made to have her put to sleep. Not an easy choice because she was my daughters favorite dog. On this day she was going into a "crisis", and we had known this day was coming... my daughter who was distraught through the entire process didn't want to see her "puppy" suffer any more. So we contacted our normal vet to bring her in and they said they couldn't see us - (they could all the other times when we needed extra care besides our monthly visits). This crisis happened at lunch time - Lincoln Plaza not only took us in - but they were incredible - and now they are our vet!!!!! Compassionate, caring, went the extra mile - THANK YOU! since our other dogs passing we have taken our other animals there for routine appointments - so happy with them....
I've been going to L.P. Vet. Clinic for 24 years. Dr. Alice has always been wonderful and compassionate, even when the visit was an end-of-life event. She has given us many helpful tips and advice. The other vets were equally professional and helpful. The frequent front-office turnover is puzzling, but I figured it was a rotational thing. Sometimes the staff hasn't been the most friendly "at the door," but overall they have been efficient, kind, and caring. The Vet Technicians have been super great! The negative posts truly surprise me. That has not been my experience ever.
I absolutely love this vet. They've always been kind. Their prices to treat parvo are unbeatable, but their care is priceless. As I take my cat in today to be put down, I know that she'll be in great hands. (I've had her since 3rd grade, so I must admit I'm quite picky in this choice). The appointments have always been prompt, thorough, and above all, understandable! There is great care towards the animals. Dr. Alice will always come to your pet's level, and will take her time with them. None of my animals have panicked here. We both leave happy with everything we need, knowing if there's any other issues, I can come in within a timely manner.
I have been taking my animals to Dr Alice for over 20 years. She is the best Vet I have EVER dealt with. She is wonderful with the animals and very reasonable when it comes to surgeries. She's not afraid to get in your face if your not doing what's best for your pet! I wouldn't take my pets to anyone else!
There were some issues a few years ago with VERY UNPROFESSIONAL front desk staff. Thank God that seems to have been resolved.
I have been taking my pets to Dr. Alice since 1986 and cannot praise her enough. Dr. Alice saved the life of one of German Sheperds and takes wonderful care of my cats. She is extremely knowledgeable, caring and compassionate. I have been to vets in my neighborhood and have not found any with whom I feel comfortable in caring for my pets . I prefer to travel 30 miles one way to visit Dr. Alice as I know I will be getting the best care there is for them. I have always found her staff to be friendly, caring and happy to help.
I have referred Dr. Alice to my friends with pets and they have always been very grateful for the recommendation, and also praise her highly.
Dr. Alice and her staff are part of the most caring clinic I have found.
As a Veterinary professional myself I see their high quality work ethic combined with compassion to be top notch.
The prices are the most fair anyone could find in Southern California for the exceptional quality.
I take both of my dogs to Lincoln Plaza and would not trust anyone else. With every referral I have given the client is always pleased.
very poor attitude on the Dr Alice Gertner. Would not refill meds on a dying pet and when I went to another vet she called that vet and told them not to do business with us. Pet had one week to live. This is unprofessional and her license should be pulled. Since when does the VET determine when your pet should be put down. Stay away from this place
Ive been a client at Lincoln Plaza for years.Dr Alice is wonderful! She gets down to my dogs level and she is so gentle and really is a great doctor. They have had a change in the staff over the last couple years and they took all the professionalism and organization with them. You could tell who WAS running the place now that they are gone. Now its just a disorganized mess. Dr Alice is wonderful but the staff needs to get with it and straighten up.