Riverside, CA 92503
Phone: (951) 279-4161
Fax: (951) 279-3244
TollFree: (800) 811-4611
On Magnolia, between Mckinley and Pierce
6 year unlimited mileage warranty on all engine installations, 3 year 36,ooo mile warranty on all transmission installations. Free towing and EZ financing available. Two ASE master techs on site.
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I called them up on a Saturday and was told they could replace my transmission no problem - they had the correct model replacement in stock and it would be $1300 for an already rebuilt transmission installed. It was a little more than I was quoted elsewhere but then they said they could do it quickly with parts that were in stock and I needed the car quickly.
Wednesday I had heard nothing so I call up to find out the status... it has not been done yet, there's another car ahead of mine before they will get to it but it should get on the rack that day. No further word.
I call on Thursday, I get almost the same message - mine is the next one to go up on the rack. It should be done that night or the next morning. They will call when it is done. I ask how late they are open "7 or 8 PM". Since I work closer to the shop than I live, I wait at work until 8:30 PM but I don't hear back.
Friday morning, I go to their shop to get the car. At 10 AM no one is there and the doors are locked. I call asking about the status - "they sent the wrong transmission over". "They?" I thought it was in stock. "Yes, we have it in stock. They are sending over the right one right now." If someone is supposed to be delivering a transmission to this shop, they are going to be disappointed when they get there because NO ONE WAS AT THE SHOP and the doors were locked.
I call again at 3:30 PM, "there is a Honda on the rack right now and then you're next" SAME BS as before. It is not easy or convenient for me to get to their shop and I need to make arrangements to do so - I live up by Lake Arrowhead - an hour away - and I told them this, yet they never can give me a solid time the thing will be done.
These guys are dishonest and make promises they can't keep. Don't believe them when they say they have parts "in stock". Take your business elsewhere. It is not worth the hassle and I hate being lied to.
Destroyer installed an engine into my '91 Toyota 4Runner. There was problem after problem with their work and the engine itself. The manager Robert Lane constantly lied. (Think-COMPULSIVE LIAR)
After 1575 miles, the engine went bad and Robert would not honor the warranty . I filed a complaint with BAR (Bureau of Automotive Repair) and the BAR rep sited Destroyer for charging $ for work not done, and for invoice violations, which showed that the engine installed was used, not remanufactured.
I did everything I was supposed to do (oil changes, etc- with receipts) and yet Robert the liar would not honor the warranty.
I sued Destroyer in small claims court, and won the case.
I can't stress this enough- DO NOT GO TO DESTROYER AUTOMOTIVE!!!!!
9-28-14 Update- I started several websites to let people know how Robert treats his customers. Here are 3 of them-
Again, AVOID DESTROYER AND ROBERT LANE LIKE THE PLAGUE!!!!!!!!!!
If you are thinking of using this destroyer Auto for repairs on your car or truck, think again. I can tell you about him trying to get out of the work he promised to do, but I would just be another story about getting ripped off. Instead, I offer this website for your concideration, then make up your own mind. Many of these reviewers are telling the same kind of experience that I had, ... getting ripped off. This guy Robert Lane is a piece of work.
Go to this web site and read for yourself. Take care.
This place sucks I do not recommend it to anybody I've had to take my car back 3 times even more than that he doesn't fix things correctly and he gives you a run around. Not very professional at all my engine need replaced he did that and overcharge me then my catalytic converter went out with the crank sensor and I had to go back just recently because my catalytic converter makes a clicking noise when I Drive it far or when its hot also the sensors went out he says he replaced them but for some reason they went out again when I took it back up there he says that the wires were broken to the sensors how did you not see that in the beginning this place is a joke don't take your car there cuz they would just mess it up more I'm just saying look them up because if I would have known all these reviews I sure wouldn't have to taken my car there