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Serving the Riverside,CA area

Business Description
At Charter, our mission is to provide value to our customers. We do this by offering high-quality communication services, continually improving customer care, and through the commitment of our employees. Today, Charter offers a full range of advanced communication services, including video, high-speed Internet, & telephone. Individually or in a bundle, these services provide our customers with tremendous value in the form of entertainment, information, & their connections to the world. Through Charter's video services, we offer a broad selection of television programming.Our customers can select between basic service and Charter Digital Cable® packages, which include HDTV channels. We also provide advanced DVRs along with access to an extensive library of video-on-demand content. At Charter, we strive to improve every aspect of our customers' experience. As part of this effort, we created Charter Centers of Excellence - call centers that specialize in specific customer needs: billing and repair, new product sales, high-speed Internet, and telephone. Charter has integrated its call centers allowing our customers to be quickly connected to the first available agent with the expertise to assist them. Our agents provide customer support via e-mail, phone & even online chat. Charter's focus on improving the customer experience also extends to our technicians in the field, whose appointment schedules are organized and updated using the latest mobile-dispatch technologies.
Hours

Regular Hours

Extra Phones

TollFree: (888) 537-2319

TollFree: (866) 499-8080

TollFree: (888) 438-2427

Services/Products
  • Broadband Internet
  • Cable TV
  • Commercial Services
  • DSL
  • Fiber Optic
  • Fiber Optic Cables
  • High Speed Internet
  • Internet Services
  • Local
  • Local Distance
  • Long Distance
  • Security Systems
  • Telephones
  • Televisions
  • Voice Over IP
  • Wireless Communications
Brands
Charter, T1
Payment method
master card, debit, check, travelers checks, visa
Neighborhood
Riverside Airport
Amenities
Equipment Drop-Off And Pick-Up,Charter Sales & Service Center,Payment Drop-Off
Categories
Telecommunications Services, Cable & Satellite Television, Internet Service Providers (ISP)

Coupons

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Reviews

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chartersuck

06/15/2012

Overall
service is disgusting !!!! als...

service is disgusting !!!! also TERRiBLE and rude customer service. too bad these damn companies lock down territories so they can secure their business. if it was'nt for that, they'd be out of business. i wish to rate them ZERO.



STAY AWAY FROM CHARTER !!!!!!!!!!!!

theyr service is the same anywhere you go. just CRAP!!!!!!!!

notthisone

12/18/2011

Overall
Internet is horrible. One day ...

Internet is horrible. One day I had to reset the connection at least ten times. If you can afford anything else, please get it instead of Charter.

paulflora

12/29/2007

Overall
what a rip.

after 14 plus years with charter they had the nerve to cancel my cable on christmas eve.that's all i needed to switch to att and save a bundle by doing so.

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