Spreen Acura of Riverside has a great team. My process began with online quote on Sunday 12/30/2018 for a 2019 MDX. I talked my wife into looking at a 2019 RDX, just to show the new design. Kanoa helped me from by allowing me to take home both vehicles mentioned to my house. My wife was unable to come to the dealership and I was only a mile away from the dealer. After test driving both vehicles my wife was happy to pick the RDX. The only issue was that it was a FWD. The color setup was not what she wanted and Chris worked his magic and sent a detailer to another Acura dealership 30+ miles away and traded a 2019 RDX they had in stock for the 2019 RDX my wife wanted. So, my wife got the car she wanted, and was happy. Your probably thinking, why didn’t I just go to the other dealership and but the car from them? Well, when you are given a great price, amazing service, why push the envelope for the unknown? I could have drove all the way over there and the price could have changed. I am glad I have came back to Acura of Riverside. This is my 4th vehcile I have leased from this dealership. Thanks Kanoa (Salesman) and Chris (Sales Manager).
3400 Central AveRiverside, CA 92506
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I took my car in for a srs malfunction and they Diagnosed the issue and took care of me quickly. I will definitely be back!
Last Friday my husband and I wanted to test drive a few different models of luxury cars to see what we liked and narrow down the our choices as we were interested in purchasing a new car before the end of the year. We stopped in at Walter’s Mercedes in Riverside. Dina Backer approach us and asked what we were looking for. She took us upstairs where the new cars are kept and showed us a couple that met our criteria. She offered to take us on a test drive. I instantly fell in love with the Mercedes that we were looking at. On the test drive Dina pointed out a lot of the luxury features and options on the car and knew a lot about car that we were interested in.When we got back to the showroom Dina took us to her desk and asked us what it would take to get our business. Dina was so professional, she was not too pushy but yet she conveyed that she was willing to do whatever she could to win our business. I really liked the way Dina gave us space to talk, but was aggressive enough to push the sale forward. I would give Dina a ten on a scale of one to ten.We were assisted in the finance department by Andy Towns. He was also very professional, not pushy. He did offer us a few add on items like a discount on future services, etc. After financing was in place we were again greeted downstairs by Dina Backer who took the time to sit with us in our new car and explain every feature, button and option on the car. It was a lot of information, but I’m very glad she took the time to go over it all. Dina knew that Mercedes inside and out.Perhaps the most impressive thing that Dina did for us was to reach out the next day to see how we were liking the car and to answer any additional questions. She even sent me a link for instructions on how to program my garage door to the car. I highly recommend Dina Backer. If you are looking for a new Mercedes be sure to ask for her, you won’t be disappointed in her attentive service.
Rene Orellana, Brand Loyalty Manager was very, very helpful and patient with my husband and I. He helped us get the best deal ever on our 2019 C-300. We were just 26 months into our old lease and was able to get out of it with his help. My lease payment is a lot less than what I was paying on my trade in lease. I would refer all of my family and friends to Rene Orellana. He is a very loyal person with a great personality, along with the power to make it happen.
I would like to comment about my recent experience for a routine maintenance and tire service at Walter's Mercedes in riverside. My service advisor was Cody Burt. He is professional, knowledgeable and genuinely cares to satisfy his clients' needs. Cody thank you for the great 5 star experience.
Rene Orellana did an awesome job with working a deal that I feel comfortable with. He was very professional and worked diligently to get me into the vehicle of my choice. 👍🏾👍🏾👍🏾👍🏾👍🏾
Walter's Mercedes and Morris Gaines exceeded my expectations. It felt like family, everyone was so personable. Morris Gaines was so friendly and helpful, but most of all very knowledgeable. I have purchased a few cars in my lifetime and this by far was the most smoothest easiest transaction ever. I would highly recommend this dealership. Most importantly, while you are there ask for Morris Gaines, he will take good care of you.
Just bought an Audi A3 e-tron for my son, this is the 3rd car we've purchased from Walter's and we couldn't be happier with our purchase, Leonard Baker and the rest of the team at Walter's are all top notch and I highly recommend them, I've nothing but good things to say about them!
Great experience, every thing went very smooth, Omar and Britney are amazing they answered all the questions , omar did the best he could to does to get us the best price , Britney explained all features the car has in details making sure we get the best out of our car Thanks so much
We purchased an Audi A4 this spring and were treated fairly and honestly. We left knowing that we found a new friend at Walters Audi. Our Service work has been outstanding and each of our Service representatives was professional, honest and courteous. I highly recommend Walter's Audi. We continue to return to Stacy to resolve any issue. She is a true professional. This is our fourth Audi and we love every one of them. Walters Audi is a First class outfit.Ralph and Sandy Ramirez, Yucaipa, CA