I have left several messages in the last month. I am requesting to meet with the CEO and Director about what happened to my now deceased mom. I have a public health report after I filed a complaint and I still have had no replies. This will continue and I will write an article in the Press Enterprise if they do not contact me soon. Dirt will not be swept under the carpet, no stonewalling me. They also erase my comments. Truth hurts VNA of Riverside.....the rating is below zero. thank you for reading
This facility and staff had given me and my family great care and attentiveness throughout my pregnancy (using prenatal care) and checkups following. They helped me with the process and questions regarding birth control later that year. It had been a welcoming environment from the start. Can be a bit busy at times in the waiting room, but that can be expected for not having made an appointment. The only downer is the remarks I make about Dr. Santoso whom I was told would not be staying with them and practicing in their office. He was the only one who seemed pushy and rude. Everyone else was helpful and joyful. I look forward to utilizing their services in the future.
I will never come back !!!!! My son had high fever call the office to get him in as a walk in they told me it was find I was waiting out there for 30 min befor they open the door I called again cuz they didn't open on time so i told Briana I think that was her name from the front desk told her I was brining in my son for the first time if I can get the paperwork Said she is waiting on the provider to get there before she open the door I walked in and she said sorry we can take walkins I was the only one there I told her you guys just told me I can she refuse to see my son there was no patients and she blame the back office that they had no idea what they were talking about she don't know why they told me to come in as a walking !!!!! Really where is the communication making people wait for 30 min outside o come in and say sorry we can't see you !!!!! Horrible experience with this place never going back with yo that office had The Worst costumer service !!
THEY REALLY PICK UP ON THE SLACKI WAS HERE A YEAR AGO AND IT WAS A MESS DIDN'T LIKE IT.I CAME BACK FOR A PHYSICAL FOR MY CHILDREN AND WOW A COMPLETE 360 TURN AROUND, THEY GOT MORE ENGLISH SPEAKING EMPLOYS, ITS NICE AND COLD IN THE OFFICE, AND THEY GOT RID OF THAT SMELL. OVER ALL IM VERY HAPPY THAT THEY REALLY DID A TURN AROUND
This is the ONLY place to go!Greenfield is a REAL Doctor's office. I was treated professionally, respectfully and compassionately. Their office has an amazing, comforting atmosphere. The minute you walk in their door, you can feel the calming and caring vibe. The Doctor was just as fantastic. He really cared about me and advised me on other medical concerns as well. That really impressed me. I can't speak highly enough of Greenfield. They also support rescue animals and rescues! You've got a patient for life guys!
Was my first time getting a colonic and i dont regret it. cece is so nice and she make you feel like home .i love the experience
My mom was sent home on Hospice with stage 4 lung Cancer at the age of 58. Her second day home I called an on call nurse to come out because my moms legs where swelling a lot and she wasn't urinating on her own anymore so I called to see if she could come put a catheter in to relieve the pressure from my mom and give her something for the swelling, because after all hospice is all about comfort right. Well nurse came out and explained to me that my moms organs where shutting down that's why I am seeing the changes in her body. Well a few hours later my mom took a bigger turn for the worst she was feeling really really uncomfortable it took a nurse 2 hrs to give me a call back to see what I could give her to help her be more comfortable. Then my mom started feeling worst a few hours later so my brother called and it took 4 hrs for any nurse to call back meanwhile holding my mom in my arms as she is dying feeling extremely full of pain and hard to breath the nurse finally calls then shows up an hour later by this time my mom is already told us all she loved us we told her as well and just holding her made me feel like that was the least I could do is just hold her as my dad is on her other side my brother around her bed and her sister the nurse walks in and says I have to take her vitals And kicks everyone out of the room except me and my aunt I said she's already dying why now just let me hold her she insisted on taking her vitals so I lauded her back in the bed then I noticed something in her mouth I said she throwing up the nurse says we have to change her I said we can't just wait she said no she turned my mom to the side I grab my moms face as it almost hits the rails and blood from moms mouth pours into my hand she turns my mom back over my took one last breath and she was gone. She died suffering with NO DIGNITY. I DONT NOT RECOMMEND VNA HOSPICE AT ALL.
Best pediatric doctor she puts a lot of care in to the little ones