My husband and I have had two great experiences with this store. After being satisfied with the purchase of our first child's bedroom set at USA Baby, we returned to buy our second child's. Arrival of the 4 piece bedroom set was timely. However, we were not completely satisfied with the craftsmanship. Without any monetary gain for them, we returned the items to the store and selected another bedroom set. We are very happy with both of our children's quality bedroom sets. All the staff we have spoken to are friendly and knowledgeable but Cynthia is outstanding!