6231 Highway 85, Riverdale, GA 30274
DO Not Stay here!!!!! upon arrival you will notice a handful of unsavory characters and feel like you are on the set of pretty woman during beginning of movie where we see hookers, riff raff and alien life forms from planet yuck yuck!! After the wife and I arrived we passed!! Headed to kiss concert and headed on to chattanooga tired and all... Warning, we have yet to receive refund and are calling better business bureau to make sure this place can be catapulted asone of thee worst garbage motels in thee world!!! Do not stay here!!!
Here is a first - *****and please read it in its entirety so it doesn't happen to you, too ***** because police could not help the night of check-in.
On 8/8 - I booked and paid for this inn via Orbitz on 8/8 for my stay from 8/9 to 8/11. I personally called the inn before booking to ask a few questions and was assured that my requests would be met. The lady I spoke with said she had been there over 7 years and said that there were no security issues, I would get a non-smoking room, and some other details because I was traveling by myself. I went ahead and booked through Orbitz. After doing so, I contacted the inn again and spoke with the same lady. She assured that I would be in a non-smoking room and could not guarantee a room number but noted that I asked for a room close to the office due to safety concerns.
ON 8/9 AT 10:15 P.M. - I was in the area finally after traveling all the way from Florida and called the hotel's phone number to let them know I would be there soon. NO ANSWER! And it was the direct line to the inn, not a national reservation phone number.
On 8/9 at 10:30 p.m. - I arrived at the inn at 10:30. I pulled in and went to the office. The lights were all on and lit up like somebody was there. There was a sign on the office door that said "After Hours Check In" and then an arrow pointing to the right. I tried to open the office door to verify it was locked because it was all lit up and looked like somebody should have been there.
I went around the corner to the check-in window and there was a telephone. I picked up the telephone and it rang...and rang......and rang...and rang. I waited at least 5 minutes at that phone thinking the clerk was either in the bathroom or just away. I hung up and tried several times. *****No Luck*****
I went back to my vehicle not knowing what to do. I then sat in my vehicle and tried for over 30 minutes calling the inn's direct line. Again, no answer. As I sat in my vehicle, I had a direct view of the office and watched - just waiting for a clerk to show up. *****Nobody*****
By that time, the brand new vehicle that I was driving was parked in the front facing the office; and was starting to get the attention of some of the 'locals' (it was a rental with California tags on it) and people were starting to walk around looking at me - *****which made me very nervous since I was traveling by myself.***** I kept calling the direct number and NEVER got a person.
I finally called the Riverdale Police Department asking them if they had a different number or could come out and try to help because I had no idea what to do. The informed me that they couldn't help. *****I was 100% totally out of options.*****
8/9 at 11:30 p.m. - So off on my quest to find another hotel. I called Orbitz around 11:45 p.m. while driving to a different hotel to find a room for the night. I explained to the Orbitz representative what was going on. She said that she would contact the hotel to see what the problem was and why I could not check into a room.
I was on hold for a while and she got back on the phone and *****verified that Orbitz had no luck getting a hold of anybody, either!*****
I ended up going to the Hampton Inn where my relatives were and the front desk was able to give me a room immediately for 2 nights! What a blessing! They are a lifesaver!
Now starts the quest on getting my refund for the room from Hometown to Orbitz and then back to me since I paid for this room already.
Only stay here if they have the only room left in Georgia. I got a room that smelled of old stale cigarettes. What I thought was an old rust ring in the bathtub drain, turned out to be blood after I turned on the water. Safe to say when I reported it to the desk they promptly said the pipes were being worked on. Rest assured I know the difference between rust and blood especially when the water is running. The front desk did offer to cancel my stay after the first night and refunded me the money. I took them on their offer.