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Automobile Acceptance Corporation

Map & Directions
(9 Reviews)

749 Main St, Riverdale, GA 30274

(770) 996-1907

OPEN NOW
Today: 8:00 am - 7:00 pm
25
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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General Info
Automobile Acceptance Corporation specializes in financing the purchase of new and pre-owned automobiles. The company provides special financing, online credit application facilities, a 24-hour credit phone line and preapproved credit certificates. AAC provides assistance for various requirements, such as first time buyers, multiple vehicle loans, college graduates, discharged bankruptcies and self-employed persons. Automobile Acceptance Corporation is headquartered in Riverdale, Ga.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Primary Phone: (770) 302-1170

Phone: (770) 302-1170

Phone: (678) 284-5296

Fax: (770) 994-1010

TollFree: (800) 954-9322

Payment method
all major credit cards, discover, visa, mastercard, amex
AKA

Automobile Acceptance Corporation (AAC)

Auto Acceptance Corp

Auto Acceptance Corporation

Categories
Loans, Financial Services, Financing Consultants, Financing Services, Title Loans

Reviews

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Matt B.

09/15/2016

Overall
Expertise
Service

My biggest mistake was not reading these reviews before doing business with them. I was in need of a newer car. If you can avoid them, you should.

Savanna N.

09/07/2016

Overall
Expertise
Service

I regret the day i drove on the parking lot to have to be locked into ANYTHING with automobile acceptance. They will hassle you even if you are one payment behind. Awful and the $8 over the phone payment is ridiculous. Paying your regular bills(water, gas, electric) don't even cost as much as they charge for a "convenience fee" . I hate it!

Michael W.

10/03/2015

Overall

I pay my bill over the phone every 2 weeks with my debit card. This place is now charging $8 processing fee everytime I pay my bill! You have to PAY to pay your bill! Absolutely ridiculous!! I can't wait until I am done paying this vehicle off so that I never have to deal with them again and I will tell everyone I talk to not to do business with them either!

Melissa L.

03/05/2015

Overall

They don't deserve a penny from me unprofessional no customer service nor respect towards there customers . They are quick to take money out of your account but when it comes to your vehicle it's am 3 ring circus..I cuss out every single person who answered the phone spoke to the so called supervisor then the manager both beyond rude. I'll be going personally down to their office and speaking to them. Beyond ridiculous

Shawna M.

02/20/2014

Overall

I feel like I have a jail sentece with these people. I bought a car in December of 2013. I get my payments electronically taken out. Every single payment there has been an issue and I have had to call them. No one ever knows what I am taking about and then tell me the problem has been resolved. But again they charge the wrong amount. On Feb 3 2014 I spoke with someone who credited the problem to recieving paperwork late from their other dept. She told me this was the last time that amount would come out of my account. On Feb 18, 2014 they again took out the wrong amount. When I called to speak with the customer service reps on 2/19/14 (two different people), they did not know what I was talking about and had no record of my conversation with the women from Feb 3 2014. On Feb. 20 2014 I called and spoke with a Supervisor informing her of the situation and the fact that my bank charged me a $35 fee because they keep taking out the wrong amount. She informed that there is a form I should have filled out to have the amount changed (mind you have have spoken with these people on multiple occassions and they have told me the problem was resolved but never mentioned said form). Her basic attitude to my bank charging me $35 because of the AAC error was "oh well, sorry for the misunderstanding". I WOULD NOT RECOMMEND THIS AGENCY TO ANYONE EVER! The payements are high enough then you add their mistakes and bank charges it is ridiculous!



They do not deserve the one star.

Kenneth L.

01/16/2014

Overall

Worst ever!!! got a loan, made EVERY payment on time through THEIR telephone payment system and then was charged NSF fee's. They are a ripoff, they are rude, they are idiots trying to be big finance players. They hire children to run the place. Stay away from these people they will only cause you agony!!

unhappyprson

07/08/2013

Overall

They don't even deserve a rating. AAC are the most unprofessional bunch of folks I ever had to deal with. Beware! They are horrible!

maryokoye

01/29/2013

Overall
auto mobile acceptence group

I borrowed 500 $ from them. I used the p.o. Box they gave me to send there payments. After the 2nd payment, they claimed they never recieved although i sent it too same p.o.box. I started sending payments to main office after that on time but they herassed me 4-6 x a week for 3mo for this missing payments. Thy threaten me, defamed my character and basically said i was lying about making the payment. I called wrstern union prriodically throuhgout the last 3mo checking wether check had been cashed. I found out it was cashed in jan 14, 2013 by AAC. They applied all this extra finance charges against me and never gave me an explanation nor even apology. However one if there customer service workers why im so upset? She wants me now to be cordial but she wasnt very cordial when she was part if the team calling n herrassing me the last three months. Warning to everyone who takes a personal loan with them: make a copy of yr money order. Do not send check boxx