What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Didn't find what you were looking for?
Please help others by helping us do better.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
The owner is rude no personality to render good customer service. Argued with me on the time I had to wait and continued letting others go in front of me....took a long to get service done. No place to sit and he didn't operate with paperwork only cash so if you order parts he doesn't disclose there is a restock fee or any additional fees.
The owner is an outstanding caring person. I purchased a car from him and made sure everything was the best it could be. Great business!
They do not offer any kind of guarantee for their vehicles because they will sell you anything. They do not care about putting someone in a vehicle that will last, they just care about making the sale.
If you want a reliable vehicle, keep searching! They sold me a vehicle and the next day the check engine light was on. They said they would fix it but they actually just covered up the problem... they sold me a lemon and didn’t have the decency to make it right. Save yourself a headache a go anywhere else.
I just love this place . Ron’s Auto Service is the only place I have my automotive repairs done. Friendly staff and excellent service, reputable and honest repair shop.
DO NOT USE THEM!!! I REPEAT, DO NOT USE THEM!!! This repair shop and owner Kirk is scammers! They DIAGNOSED and "GUARANTEED" that I will not have leak after they repaired. I paid for service $580 for oil leak that THEY diagnosed as my oil pan. My car still continued to leak. I went back and forth to them for 4 months, twice a week AND I live 1 hour away!. They still could not fix after many attempts. They even broke components on my wheel while TRYING to repair, by jacking my car up and putting on bricks in a dark alley, when they promised to put it on a lift.. He took it upon himself to take to get an outside diagnosis because he couldnt figure out why it still leaked, and tried to charge me for it? I didnt even authorized him to do this!! He then said, I had multiple leaks, and he fixed one!?! HUH??(#scratchingmyhead)..Does that make any sense?? HE DIAGNOSED IT FROM THE START, AS JUST THE OIL PAN and GUARANTEED there will be NO LEAK AFTER HE FIX... he then said he was not giving me my money back. SCAM!!! I took him to court, only for them to dismiss my case, Im assuming the judge think the bill he showed the court was something he paid, NOOOOO, that was the bill from him, that, I PAID!!..and I NEVER RECEIVED A DIME BACK. He even had fake documents (and call himself a christian man), Was told to appeal at state level and I will. One would think this wouldn't have gone as far as court, if he was an honest business man, but it did..My story, is the truth and nothing but the truth, so help me GOD!...This business is dishonest and will ruin your car. They will rob you and leave you with not only what you brought the car to them to fix, but other issue with your car. I'm out of $580, gas money for my travels to their fake shell of a shop, still oil leak and now issues with my wheel. Would you trust their services after this?? Do I suppose to award him for terrible service? Do NOT USE THEM! Fake Christians and yet I still pray GOD have mercy on them.
I pass this dealership every night as I head home to work, and at that time their generally closed. Nevertheless, the weekend before EASTER I was able to stop by. I was all SMILES for most small businesses cut hours or do not open at all on holidays. I walked the lot and begin to pull VIN info for the top 5 vehicles I selected. I was quite surprised to find not only was the salesman knowledgeable, she was a jack of all trades. She provided me with vehicle origin, mileage, number of owners, inspection dates , and did not hesitate to mention the cost I should consider factoring in to do basic maintenance for each vehicle on my list. This level of professionalism was a MAKE IT SAY GO for me, for I was at ease and didn't feel slighted as so many consumers post in reviews. I DID MY HOMEWORK, saved my money, and the dealership definitely had friendly efficient people available to help me decide if their business would get my tax check and savings fund. After numerous test drives and much overnight consideration I came back and purchased my first vehicle WITHOUT FINANCING. I am so EXCITED that I now have a Late model sports car without a car note.Challenger Owner,Purple Haze (392Hemi)
I like Dodge vehicles, but most importantly I enjoy spending my hard earned money with small business! As an entrepreneur myself it’s important to support others doing the same. I meet at Landmark Dodge Parts department while I was picking up an order for my truck. We talked small talk about cars for a moment as we both waited to be serviced about discounted Dodge Models. He laughed and said I am a dealer and I have a few Chargers and Magnums in my dealerships inventory if your still interested in owning a Magnum. Needless to say I took him up on his offer and went by. I am now the proud owner of not only a Charger RT I also went back and purchased by dream (2006) Dodge Magnum AWD with a HEMI. Heck the owner even gave me a slight reduction in cost for being a VALUED MEMBER OF THE CCE FAMILY.Dodge Lover,Antionette G
I am a college student and budgeting is a must. I was frantic when my vehicle went out on me during the course of a regularly scheduled work day,so I called the business to see what my options were. To my surprise the office manager was very professional and friendly. Once I explained my situation she mentioned the owners commitment and pledge to helping local college students obtain affordable, reliable transportation. I was too excited that not only did I get to meet the owner that day, he allowed me to drive away without a credit check and no down payment. I am now the proud owner of a 2009 Pontiac Grand Prix (one owner) loaded ....now I am STRESS-FREE and all ��������Thanks CCE J. Raston
The customer service at this Pep Boys location was great! I needed to replace my front two tires...one had a huge buckle in it which was causing severe imbalance while i was driving and I was afraid it was going to give out at any moment... the other had no tread and a tear in it as well. Prior to arriving to this location, I had went to 3 other major auto shops that turned me away - i was told over and over that they were all booked. I called this location and even though they were booked, the gentleman Patrick said he would squeeze me in. When i arrived, I was greeted by Victor who was also great and provided great customer service...I asked if I could also get an oil change while I was there and he said he would put in a request and see what they could do. I understood there would be a wait and I didn't mind...i was just grateful that they actually were able to replace my tires that day. To get my oil changed as well was icing on the cake. Thank you Patrick and Victor!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.