Marshall Bus Co
936 Ebenezer Church Rd, Rising Sun, MD 21911
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So why am I reviewing a bus company? Because when your daughter plans a wedding 100 miles from home, in a 19th century barn located in a completely unknown rural area, where all 140 guests are from "out of town", you need reliable transportation to save the day. School buses were the answer.
Every aspect of working with Marshall Bus Company was a delight. The amazing Beckie calmed my nerves with both her professionalism and pricing. She was an absolute joy to do business with. She arranged for a bus to take the wedding party from the hotel to the venue for pictures. The bus arrived early, the driver Ms. Theresa was great. Then Beckie had her and Ms. Jen begin shuttling guests for the 1/2 hr. ride from hotel to venue. It made for a party atmosphere long before the party began. I basically told Beckie what time the ceremony was to begin and the number of guests, and she did the rest. The buses were at the hotel early, departed on time, with no one left behind. The buses were at our disposal throughout the evening in the event the festivities ended early (didn't happen).
Beckie, Ms. Theresa, and Ms. Jen really came through for us. I would not hesitate to recommend Marshall Bus Company for any gathering in the Rising Sun area where reliable transportation is a must.
The owner (Jim) was super friendly and easy to deal with. Their prices are very good. However, we had several issues with the actual drivers. We hired them for our wedding, and the bus that was transporting the wedding party showed up late (so I arrived at my wedding later than my guests). That wasn't too bad, but then after the wedding, the same driver got us (the wedding party) lost three times on the way to the ceremony - what should have been a 12 minute drive took 40 minutes. Then, we found out later that another bus with guests took them to a wrong location. Because they didn't know any better, they got off the bus and went inside - to a high school prom, where they were promptly asked to leave. Luckily the bus hadn't left yet, and they were able to flag it down and get back on to be driven to the correct location.
All in all, as nice as they are, I wouldn't use them again.