What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
2005 Southern Blvd SERio Rancho, NM 87124
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
2014 Southern Blvd SERio Rancho, NM 87124
From Business: At Christian Brothers Automotive, our mission is simple: to create an uncommonly great experience for our customers. Since 1982, that’s exactly what our team of a…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I took our car in for what looked like a problem with the fuel injector; when they looked at it and thought the same thing, I told them I had already replaced it and asked them to recheck the electrical. Instead of insisting on fixing it and adding an unnecessary repair to our bill (probably easily an extra $400 in their pockets) they listened to me, double and triple checked the wiring, and found the problem after some persistence and maneuvering of the wires (it turned out to be a finicky wire/ECM that only acted up when moved, making it very tricky to diagnose). They called me back within a couple hours to tell me I was right and explained to me what the new plan was to fix it. If that isn't honesty, I dont know what is! These guys listen to their customers and do only what's necessary at a very reasonable price. The staff are friendly, professional, and do a great job at communicating with their clients. They are definitely our go to mechanic from now on!
Brandon did the steering in my truck and put the entire thing in backwards ruining my entire front end as well as my tires which aren’t cheap. 35 inch tires which go for 500.00 a pop. This costed me well over 10 grand to fix. He refused to even pay me back for the work I had done through him. I even took it lightly and only asked for the 1600 back rather then that plus all the repairs for my truck. He was very in professional and cussed at me and hung up. If u can’t do a job correctly just admit it and it will cause way less problems. Now he is getting sued and I am not the only one with all these problems which is why he doesn’t have a review spot on Facebook anymore. Or anywhere else for that matter. I will make sure everyone knows not to go to this place!!!
Had issues with my vehicle going to shop to shop and i can't be more happy it fixed! thanks for everything.Joe G.
Quick Lane charged me over $2,500 for repairs on steering and suspension. Most of the parts were replaced but Quick Lane cut corners and left some of the failing parts on the vehicle. Their neglect lead to major front end damage and extremely unsafe driving conditions. I returned the vehicle to them a total of 7 times but it took the work of a different-honest-mechanic to make things right. Clearly Quick Lane's primary concern is revenue, NOT safety.
Good place and convenient location. Our older minivan needed a new left side CV joint, they could have easily told us we needed both sides replaced, and we would have paid. They gave us a fair price, and even a discount price if we chose to replace both, but also suggested that the right side might last quite a bit longer, so we just changed the left. It would have been much more inconvenient and costly to take it to the dealer. I don't trust many service places, but they did a good job, didn't push the sale, and did a good job. They do deserve credit.
Disappointing. They asked me to leave my vehicle there all day "and we'll get to it". By 3:30 they had not touched it and had the audacity to ask if we could leave it overnight. Are you kidding me? When we picked up our vehicle we noted more than 80 sets of keys hanging up for pending repairs. 12 others were marked as completed. This is the worst customer service I have ever experienced. Not to mention while there the receptionist answered the phone and told the caller "no problem, just drop it off tomorrow". Seriously?
they do not deserve even one starif you want bad work at high prices and lies from the management, this is the place for youD O N O T U S E T H I S J O I N T
DO NOT go to this garage!!!!! They are not trustworthy, they treat you like they think you are an idiot. They have very shaddy practices. Was a loyal customer for about 5 years and have had enough. Will never go to them again. Would be very surprised if they are still here next year. DO NOT trust them with your car or money.
If I could rate less than one star, I would. Don't ever go here! Long-time loyal customers do not mean anything to them. Solid referrals and thousands of dollars in business was spent here over years of loyalty and So Blvd Auto pretty much treated me like a dumb woman in front of my son, poor customer service from a "manager", car was still not fixed A WEEK LATER, and charged me for it all PLUS something that they broke while it was in their possession! I'd be embarrassed to refer my clients and will not take anything here EVER AGAIN!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.