DO NOT GO HERE!! They lie to you. I prepaid for a wash in March. Went back today (9/29) and was told they don't honor it since the new owner started 7 months ago, um it was 6 months ago almost to the date when I purchased it. Lie #1. Asked to speak to owner and the lady told me he wasnt there. Went and got my car back and the guy on the line said she was one of the owners-lie 2! Sounds like trying to scam me out of money.
This is one of the best carwashes I've been to! I love this business. I've been to their other locations and love their consistency; they have great prices and excellent quality washes!
Worst car wash I spent 9 on a car wash and none of the mud even came off the side of my car. The sink to rinse my rag was clogged and didn't even have a spiket to turn the water on.
The Worst Customer Service and Car Wash Experience!This was the first time I have visited this car wash and I will NEVER return! I pulled my car up near the vacuums and went inside to pay for my wash. After paying I stood near the window to watch my car go trough and realized that my driver side mirror was broken off. I quickly went up to the counter and told the man and he said he would call a manager and I could wait outside for him. I waited for my car to come through the wash and be polished for 15 min and still no manager. I went back inside and spoke to the man behind the counter and said no one had come to talk to me. He followed me outside and found the "manager" for me to talk to. The "manager" said that there was nothing he could do and told me to look at all of the other cars coming out of the car wash none of them had missing mirrors so it must have been my fault. All I wanted was a refund and he said he had no power over that and the man who did, the owner was not here. I went back inside and there was a young lady behind the counter. I told her my situation and she said that the owner was in a meeting but he should be out soon if I wanted to leave a number. As I started to leave my information the SAME guy that I had paid, initially complained to, and said he'd find a manager to help me walked out and was introduced to me as the OWNER!! I could not believe it! I told him all I wanted was a refund and he REFUSED because they had performed the service and there was nothing he could do for me. So not only am I out the $13.88 I paid for the car wash I also have to pay to repair my mirror. Save yourself the headache and go somewhere else.
I only give two stars because of the convenience of a quick wash.This was my third visit and only went again in hopes that someone had maybe fixed the rinse cycle. NOPE, I still have soap left on my car. Please please please turn up the pressure or have it take a couple more passes during the rinse. I would love some feed back or to tell someone in person but all the numbers listed are fax machines:(Fix this issue and you just might get a 5 star review next time.