stopped going here for awhile because I found another salon that can keep up with the trends and complex designs, today I went because it's close to my house and I was short on time. To my surprise they remodeled! It looked like a high end salon, I was impressed! I originally asked for coffin shape and the lady said we charge more for that , which most salons do but I was surprised she let me know before hand. I got something simple just because I have not been in awhile and was worried after reading some reviews that it may not come out right. I got a basic new set with gel color and I LOVE THEM! They made them look very natural and were very gentle with my nails which I enjoyed because I just broke my old set and was not able to get to a salon to get Them removed so I did it my self my fingers were sore! I would recommend this salon, it's beautiful and the staff are all very nice!
Amazing and beautiful work! Best Nails Salon in Albuquerque & Rio Rancho!!!!! Highly recommended to everyone. ❤️❤️❤️❤️❤️.........
The only critic is yourself. The experience you get is what you're giving back. I love coming to Demi's. My mum and I have been coming here going on three years. The lady's there are sweet plus the gentleman and are very willing to try any design you give them (it's not exact but they make it there own). Yes, it does get busy and flustered, but shows they have a high list of clientele. Their always great!!
Came here to get my nails done and witness a customer get kicked out by the owner Demi because she had fungus from gettin her nails done there! I wont be back
I have gotten my nails done here once before and was highly dissatisfied with the service. My good friend Emily got a fungal infection from her set of nails that she got at the same time as me. I went in with her to speak to the owner and was very uncomfortable witnessing her speak down on Emily telling her that the infection was her fault!! They don't sanitize their tools!! She basically kicked us out of her salon and told us to never come back!! What business owner doesn't try to fix a situation like that and take ownership?? Who knows... All I know is I won't be back and you shouldn't either.
I took my last set of nails off a few days ago expecting to get a new set of nails that same day but when I removed them I was absolutely disgusted looking at 5 of my nails that appear to have fungus. I have always taken very good care of my nails so this caught me by surprise. I immediately went in to Demi's and patiently waited to speak with the owner. After 5 minutes she approached me in front of all of the customers in the salon (~20 Clients) she attempted to advise me this was my fault and the cause was water getting under the nail bed. I remained calm and let her attempt to explain and continue to NOT take ownership for her nail techs NOT sanitizing their tools. She kept trying to give me advise and even advised to get the fungus sanded down with a tool? She stated "If you're not happy with this salon you are more than welcome to try another" MIND YOU this is in front of all of her clients who are watching quietly as the owner does everything but try to resolve the situation.
Unlike the others who have commented, I have been going to Pro Nails for several years. Once in a while, I will go to another salon with a friend, but I always come back to Pro Nails. I find Lin and her team extremely friendly. They offer professional services for reasonable prices and do a fabulous pedicure.
Went in the day before Thanksgiving to have pretty holiday nails. None of my nails were even or the same length. They were rough. They insisted on doing what they wanted to do and not what I was requesting. They were slow. They hurt me and didn't even acknowledge my pain. It is only four days since I got my gel nails and one is broken and the polish is falling off the others. They shouldn't be in business. I'd give a negative star if I could.
Over charged from posted prices, wouldn't take credit card, insisted I go get cash. Burned my fingers and cut my cousins toes in three different places. If I could give it a never again star I would.
This place is so unprofessional! The owner Lien changed the color i wanted and even cut my nails after asking not to! Maybe if they stopped speaking their own language back and forth to each other and laughing and actually paid attention to their clients they would do a better job! DO NOT GO HERE!!!