Nothing short of a criminal organization. They wrongfully towed my car, then charged me more than what they told me over the phone, as they realized I drove a maserati. Also passed racist comments when we were on sight.
12. Eagle Towing
8260 Alpine AveSacramento, CA 95826
Visit our websiteeagletowingsac.com
Coupons & Deals5% Off For Anyone Who Mentions They Saw Us On Yellowpages.com
From Business: Eagle Towing has been offering high-quality roadside assistance and towing since 1998. We take pride in being the first choice for both residential and commercial…
Serving the Rio Linda Area.
From Business: National Truck & Trailer Repair, Truck Breakdown Roadside Assistance, Heavy Duty Towing, Commercial Truck Tires Nationwide U.S. and Canada 24 Hour Any Where Any T…
I first want to guarantee anyone reading this that the tone of this review has nothing at all to due with the unfortunate/aggrivating circumstance of having my car towed in the first place.I came in with all information and payment necessary to get my vehicle back and was totally ready to deal with the situation.So many people in my apartment were in the lobby, due to our complex doing pavement work.I started to hear complaints from my neighbors expressing having been there for 3+ hours already. I quickly understood the problems with how this place was run, and how so many people (ready to pay and w/vehicle info) could be backed up for so long. 2 of the 3 men working today were completely unhelpful.In addition, NONE of their operations seemed to be handled electronically.Make/model/names of car owners, as well as liscence #s were written on blank printer paper and post-it's.The main guy who seemed to want to present himself as a manager (he had the duties of collecting vehicle/liscence info as well as payment, while also being the sole employee that was actually walking people out to retrieve their vehicles from the lot) was absolutely clueless and incompitent.He had a ridiculous system of taking photos of every vehicle on his personal cell phone and one-by-one, with no logical order, verifying vehicles with the owners by these photos after already seeming to collect all info. required to verify these cars.Plus, he wasn't even able to stay on top of who's car was who's or who's CREDIT/DEBIT cards were who's!!!He called me a different name while holding my debit card, then tried to give it back to someone else afterwards.IF YOU ARE EVER TO GET YOUR CAR TOWED ELECTIVELY, DO NOT GIVE THIS PLACE YOUR BUSINESS.Wait some days for another company to do it/WHATEVER you need to do to avoid doing business with these people. Even if it's terribly inconvnient/more expensive, please take my advice and do not trust this company with your needs.
I had a terrific experience when paying my tow bill, I talked to the manager and they still charge me 2 days knowing that it was only one day that my car was at their garage so yeah if you get towed by them don't bother to get there on time because they still will charge you something extra