5322 E Us Highway 83 Ste 2, Rio Grande City, TX 78582
(956) 487-2026Add Hours
Mint Orthodontics has not yet specified accepted insurance plans.
Mint Orthodontics has not yet specified any specialties.
5322 E Us Highway 83 Ste 2
Rio Grande City, TX 78582
Phone: (956) 283-5177
TollFree: (877) 696-6775
No coupons available
After 5 years of this so called dentist service, nothing improved instead they simply made matters worse. Today after going to this dentist for 5 years, my boyfriend got horrible results. If I could post a picture I WOULD! This dentist office took as much money as they could for Medicaid and since his case would end on the 14th of this month, they removed the braces, hence that they weren't close to being fixed. They left a 4 major gaps between he's teeth. But these idiotic dentist offered his a retainer as if that would fix their defects. DO NOT GO HERE.
NOT to go. I gave this place one star not because I wanted to, only because I can't leave it blank. I scheduled an appointment with Navarro Orthodontics RGC PLLC, because they appeared on my insurance network as providers. Once I waited to be called by the LATE staff, I was asked to show my MEDICAID card. I provided them with my private insurance card and to my suprise PRIVATE INSURANCE is not accepted, the front desk clerk replied.
I excused myself after clarifiying that Navarro Orthodontics RGC, PLLC appeared as a provider though my Ameritas Insurance and the clerk again confirmed NO.
I got in my vehicle and called my insurance (Ameritas) they in fact confirmed that Navarro Orthodontics is in the network. Ashley my insurance rep. suggested to contact them and have Navarro Othodontics RGC, PLLC call them directly.
I called back to Navarro office to speak to the manager in charge (Ivan Valdez) just to explain the situation. I actually thought that when you ask to speak to the manager directly "the manager" SHOULD take the call. Oh no! not Ivan; after explaining everything to Erica, she went back and forth explaining the situation to IVAN, Ivan then confirmed that NAVARRO does infact take private insurance but that he had forgotten all about it from a meeting he had and that it was new to him and his staff.
Erica asked me to leave a phone number to be contacted back after they would figure out how to handle procedures. Of course my response to Erica that I would NOT return.
With that type of office management I WOULD NOT want for them to manage my dentures nor my families.