I purchased a 1999 40 foot Overland diesel pusher motor home from Frank June 17, 2015. I was told that the unit had just arrived and has not been advertised. Went to pick the unit up June 27, 2015. After the usual instruction as to how to operate the various functions of the unit ( slide, transmission etc) I started to drive the unit home to Gallatin , Tennessee. About 10 miles from the dealership the motor home lost power and quit running on interstate 24. I called the dealership and asked them for help. Within 40 minutes two techs from the dealership arrived and tried to figure out why it lost power. One tech, Mike really tried to find the problem to no avail. Finally, Bill the owner of Parkway had two mechanics come to the unit and got it started. Mike drove myself and my better half back to the dealership where her daughter had returned to pick us up to return us to Gallatin. Let me say this...I was treated with the utmost respect by Frank, the sales manager, Beau, the owners son, Mike, the tech and Bill the owner. All personnel at Parkway were great and went out of their way to help us. Bill agreed to re check the motor home and deliver it to me in Gallatin, when the unit has been fully checked out. During this entire ordeal all Parkway personnel acted very professional at all times. I could not have asked for any better treatment than I received from the entire staff at Parkway. I highly recommend this dealership for their service and professional approach. When I decide to purchase another motor home I will return to Parkway because of how I was treated. In this world today it is nice to find a business that really cares about the customer and does everything possible to satisfy the needs of the customer. Lance, Gallatin, Tennessee
I have purchased 3 RV's from Parkway RV . They are some of the best people I have ever done buisness with ! I have owned 21 RV's in my lifetime I have bought from small dealers and big dealers from all over the country (STAY AWAY FROM ALL FREEDOM ROADS OWNED DEALERSHIPS) . Parkway RV has alway been very honest with me and kept there word about everything. They have some of the best prices I have seen on used RV's and they do not stick you with all the extra bogus fee's other dealers do (Doc fees, prep fee's, gap insurance, etc.) . There website is top notch but if you click on it thru the yellow pages it sends you to another dealers web site . The correct web site is www.parkwayrvcenter.com Carl Whitley Knoxville TN.
Being my first RV purchase, I at first had some buyers Remorse at first. I bought sight unseen on eBay, However The folks down there were the BEST ! They Picked me up at the airport , Thoroughly showed me how to use every thing. Helped me with arrangements to get it home. When I made a request from them after I got the RV home and they went out of there way at there expense to help me out. I'm now very Happy about my purchase! And I Would certainly do business With them again
I feel I have been helped by every one I have talked to at Parkway RV. Look forward to meeting the crew on Monday 13 Jan to pick up my new to me toy hauler. So far nothing but good feelings for Parkway. Bill W