Tower Plumbing & Heating Inc
1820 Bleecker St, Ridgewood, NY 11385
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After reading these reviews, I was hesitant to call. I know friends who have worked with Tower and were very please. I was having a problem with my boiler. The contractor came exactly when he said and was truly generous and concerned. I got my boiler fixed in no time for an amazing price! I recommend this company 100%. They know what they are talking about and know how to do their jobs. It was a pleasure working with Tower, and I will be calling them again!
please read this review because you will save yourself the NIGHTMARE! I wish I had read reviews before going to this ""business"" because I have never in my life experienced such unprofessionalism and disrespect like the one I received from this company.
Unfortunately my husband and I contacted this company because we needed good (but still affordable) plumbing service for our old and broken toilet in our house. We came to them hoping to get our toilet fixed and instead we are now $120 short and still have a broken toilet.
But I should have known better, since they were unprofessional and rude from the beginning. First, They didn't come to my house on the day scheduled and claimed that I had never made an appointment. They argued for 20 minutes over the matter to only reschedule me for the week after. Second, when they did come to my house, they fixed the toilet (for which I paid $120), but 2 days later it was back to being broken. When I called and told them my problem, they told me there was nothing to be done and refused to give me a refund. I have tried numerous times to go in person and their gates are always closed.
I am so sorry I ever went to this place. They are never open, their phone lines ring forever, once you actually reach someone over the phone, they put you on hold and leave you there. Whenever you actually speak to someone, they are never available when you need them. No sameday services available. They come whenever they feel like it. I had an apppointment between 9 & 12 and the guy came at 6pm ! Not only was he rude and disrespectful, he didnt even fix the problem. He tried to convince me that I was in need of a totally new boiler and estimated me a cost between $1400 and $1700. I freaked out. He even had the balls to ask for a tip before he left my house !!! I called a different place, where they serviced my boiler that very day, and I was told that my boiler was perfectly fine it just needed a manuel reset.
These people are money hungry rip offs ! DO NOT EVEN BOTHER !
i had a contractor come in to redo my 2 full bathrooms and and kitchen and i called up tower to redo all the plumbing work and they messed up big time leaks everywhere i had to rip down walls a few months after work was completed and they never answered my calls i currently have a lawyer and law suit against them i would NEVER RECOMMEND THEM !!!