just great service and they are really friendly
We just got home from going through the drive thru. I ordered the #1 (2 del tacos, fry and drink for $5.99) and the fries were cold, OLD, and stale tasting. My dog wouldn't even eat them! And my 2 tacos were underneath the huge burrito that my husband ordered. Both tacos were in pieces. I couldn't even eat them like a taco should be eaten, in addition, they didn't put my tomatoes on. I've always had great food there but now I know never order tacos or fries from there again. So sad, I really liked that place. :(
The Ridgecrest location at time seems bewildered that someone would order hot coffee at 6a.m. They have also been out of the following on several differant visits.(1) COFFEE (2) HAMBURGER BUNS (3) STEAK FOR BURRITOS. I have also been served coffee, made with tea. That was most unpleasant. No one seems to be in charge at times.On one visit as I waited to order at the drivethrough, I could hear the woman inside screaming and giggling , obvious horseplay going on ,this was before 6a.m The owners are probably concerned as to why thier numbers are down. Or they are unaware of the above . .
Ok,Iwould like to start.by saying that I'm not a person who goes and posts negative reviews just to do it,and I went to google to post a review and they won't let ANYONE post new reviews. What the heck is that? They want to keep their 3.9 out of 5 star rating on google,that just seems fishy to me. But getting down to the nitty gritty,I order the samething everytime I go to mcdonalds,(bacon mcdouble,add mac sauce,and an extra patty,no pickles)and the last 5 visits(not exaggerating) they mess it up. First time they put ranch sauce on my burger(I loath ranch),so I call them and complain. They want me to come back so they can "make it again". To me that just gets my goat,why do I have to come back and waste my time to give you guys a "second chance" to make an order that is "double checked for accuracy"??? Its just nonsense. As an ex worker of mcdonalds I learned via the training vids that "quality and accuracy" is what people expect from the franchise,my question is,if that's what they are aiming for why are they always messing up "double checked for accuracy" orders??Long story short this mcdonalds needs to restaff in my humble opinion. Don't waste your precious time and hard earned money at a place that wants more of those commodities. And the place is always falling apart(even with the newly renovated facade)
I'm a truck driver, I've been stopping at this McD for years now, and I think I've only got poor service once, here. Staff is very friendly and fast.