Terrible experience. I purchased a vehicle from them and had it less then a month and the engine blew. They sold me a patched up vehicle, that would run long enough to make it away from the lot. You pay for what you get. Please stay away from these scammers, they will sell you a lemon. I would not recommend them to my worse enemy.
After reading this review if you buy a car from here than SHAME ON YOU. NO STARS!!!!!!!!!! Bought my sons first car here. What should have been a joyous occasion has turned into a nightmare. Twenty four hours after buying this car the engine started corrupting. I bought this car June 13th and this car has been is a shop 5 times thus far. Right now it wont even start and sitting in a reputable dealership that is notating everything wrong with this car. To name just a few things.. air compressor not working, computer needs to be replaced, brakes and rotors replaced, transmission problems, fans had to be replaced, relay switches were bad, someone hot wired car incorrectly, wires to battery jacked up and melted, service engine light covered with electrical tape to mask the problems to car. Oh and did I mention that the car fax did not include details that this car has been in an accident according to mechanics that has looked at this car. Car has been towed three times, I have missed several days of work, stress and anger has truly taken a toll. Lets not count how many days it has left me stranded. I cant dare have my son drive this car because its so jacked up. I demanded my money back and they refused. Mechanics are ALL baffled on how jacked up this car is. The owner has been rude since day one of my demand and his associate. They kept my car hostage for six days after I bought my car to tell me they will get a diagnositic and fix the issues. Gave me a loaner and that ALSO broke down and both owner and associate had the audacity to say I did something to BOTH CARS...RIDICULOUS!!!They lied and did several things to the car I cant begin to name because it will soon be in litigation. I have filed a complaint with the Better Business Bureau and with the Attorney General. I don't want another consumer to go through what I am enduring with this vehicle. Its something how nice and cordial people can be until they get your money and reveal who they truly are from after the fact.. DO NOT BUY A VEHICLE FROM THIS DEALER. They are very dishonest and their cars are doctored to look nice enough to last you until you are on your own. Oh and that Warranty. That's a laugh.. Like I said they will see me in court. MY GOD has the last say.
Amazing service! The staff was friendly and super helpful! I couldn't have asked for a better car buyinh experience!!
Excellent customer service.
Helpful.I got a quick response and great information. They did everything they could to help me with my situation and I was very impressed.
They helped steer me to the best one for my needs. I felt like I got an honest price and they dealt with me fairly. Magician!Very happy, and I will go back if I'm in the market for a inexpensive, quality used car.
Honest and easy to work with.
If you're looking for an easy car buying experience then West End Auto Sales is the place to go! Troy was a pleasure to work with as he was straightforward and extremely knowledgeable. I was recommended to go to West End by two other friends that had bought from them. All around wonderful experience and I highly recommend them to anyone and everyone.
Exceeded all expectations.
Just bought a 2001 Chrysler 300M from Troy! Troy is a very nice, down to earth person!! He was nothing but honest and made my car buying experience perfect!!! I really want to Thank you for making this such a smooth process!!!