I understand how busy things can get, but, I've never had a problem with professionalism, courtesy or anything like that. When it's all said and done, I've always been a satisfied customer. ABSOLUTELY, POSITIVELY, NO COMPLAINTS.T. CHANDLER WAS MY DRIVER TODAY. I'VE RIDDEN WITH HER BEFORE & SHE'S ALWAYS BEEN ON POINT. MY HUMBLE OPINION IS TO ACQUIRE MORE DRIVERS LIKE HER. OUTSTANDING!!!!
Fantastic. With Airport taxi
Wilson picked me up in the morning from downtown Richmond. He is the go to guy for my hotel. He collected me later for my lunch meeting and then we meet again when I needed to go to the train station. He is now my go to guy in Richmond.
They came very fast. The cab was clean and comfortable. Best taxi service in Glen Allen, VA. Keep up the good work.
Friendly drivers. Cheap flat rates. The cab arrived on time. Recommended taxi service in Richmond VA.
I use Veteran's Cab for my very early chemotherapy appointments downtown @VCU Health ~ fantastic drivers, very professional, helpful, and always very, very prompt. Clean vehicles, smooth ride, confidence in driver ability ~ overall a really great company ~ highly recommend. Really enjoy having Karl "Bear" as my driver.
Phil and Kelly are exceptional drivers who display the highest degree of professionalism. Prompt, friendly, helpful and courteous, Simply The Best!!
Sharing a complaint I wrote to this company..I am disabled and understand things happen with a taxi service because I take a lot of cabs...to make a reservation at 7. To get a call they were coming too. To text and call and rely I needed or actually HAD to pick up meds from CVS by 9:00 because they close. To have someone call and my son explained how serious it was we had a pick up to make cvs by 9 to not get a.call back you couldn't make it to get me the decency and respect to call someone else? Horrible service. Horrible. Such a lack of respect and concern. I seriously needed this med. At least have compassion for that. But back to business? It won't continue or you be respected for conducting yourself life this. When someone calls a cab? You have to be dependable, have respect and be honest. I did not experience any of that. Sad..
Osmond, one of Wilson's team of drivers, arrived promptly for pickup even after we changed our pickup time on the day of the appointment. The car was roomy, clean, and well appointed with bottled water and treats. Osmond was a pleasure to talk to 30min trip to the airport. This was our first experience with OneBrotherTaxi and we will certainly use them again in the future.
Called to let me know that he was on his way, greeted my with a huge smile and a pleasent ride. Wonderful service!!