My first visit to this salon was a real disappointment. Went in with my daughter. Daughter wanted a pedicure and bikini wax. I only wanted a pedicure. Was told there would be a 60 minute wait for the wax and 30 min wait for pedicure. That sounded reasonable so we stayed. After 15 minutes we were directed to our pedicure chairs. We both sat with feet in the water for over 45 minutes before a technician came to my chair. However, there were 2 other customers also waiting in their pedicure chairs longer than us so we asked the tech to wait one of them first. Another 20 minutes goes by. Another tech came to my chair but there was still the 2nd customer waiting longer then us so again we had to ask her to help the other lady. Tech #3 comes to my chair. By this time we had been sitting with our feet in the water for over an hour. She starts working on me. My daughter is still sitting with her feet in cold water. Another customer comes in and wants a pedicure. They were going to put her in an empty chair but by now my daughter has no more time to wait so she gave the customer her chair. My daughter never got her pedicure or wax after waiting over an hour and a half. They were very unorganized and didn't seem to care about the comfort of their customers. My pedicure was OK but I've had much better.
449 Forest AveHenrico, VA 23229
From Business: Unique Gifts - Lamps, Frames, Home Accessories and Furniture. Skin Therapies - Nelly De Vuyst is a corrective line using natural ingredients that will leave your …
One of the nicest and cleanest salons I have ever been to. Very comfortable spa chairs. The lady that does acrylics is just amazing! So hard to find a good nail technician, but these ladies are great. Big variety of colors and designs. Prices are just like other salons, but the quality of service you get is on a different level. Definitely will be returning.
Lily and her staff are extremely curteous and professional. The salon is beautiful and you can actually relax unlike some places near by. I always leave Lily's with the best looking mani/pedi with all the newest colors to choose from. If you are looking for a great experience and some "me" time...Lily's is the place. I love her new salon!
Great place and great service. The wait sometine was a bit long but I'm glad I waited. I opted for a simple pedicure with no nail polish- I just wanted clean nails and feet and I got exactly what I wanted. The girl was sweet and kind and worked diligently for such a simple task. This place will be my neighborhood nail spot from now on!
Went in for probably the 5th time today and decided that they are the best! My tech is so sweet and I can't believe she remembers me each time. She did an awesome job on my gel pedicure. Everything was extremely clean and the polish was applied perfectly! I will definitely be going back for all my nail needs.
Very friendly staff.My tech was so sweet and spoke with a smile. I was very pleased that she was not pushy on extras and didn't try to rip me off. They were all very nice in general. Not snooty like I've seen at other nail salons. And their prices are fantastic! I will definitely be returning!
This place is great! Super clean, everything is organic and the staff is extremely nice and meticulous. They decor is super cute and the atmostphere is very relaxing. I got a mani/pedi few days ago and they turned out great. I would definitely go again :)
I've been looking for a nail spa that can get a gel manicure to last, these wonderful ladies know what they are doing. I went in on a Wednesday morning and they were packed. Make an appointment and you wont be disappointed. My nails look great!!!
I like to come in here on my lunch break. They're always able to see me right away for a manicure, and I'm out of there within an hour. The owner is very sweet and personable, and gives a great manicure. I def return. Keep the good work.
I love all the girls that work at KT nails! They are ALL so friendly and do a GREAT job. They take their time and will always fix a nail if there is a problem. This is my favorite neighborhood nail salon.