Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
6300 Midlothian TpkeRichmond, VA 23225
From Business: Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance p…
10040 Midlothian TpkeNorth Chesterfield, VA 23235
From Business: Pep Boys service location offering auto repair, maintenance and brakes services. With everything your car, truck or SUV needs from oil changes to new tires and su…
5216 W Broad StRichmond, VA 23230
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
100 New Century PkwyNew Century, KS 66031
From Business: Leaf Spring * Leaf Springs * U Bolts * U-Bolts * Add a leaf Timbren * Leveling Kits * Coil Springs * Coil Springs * Energy Suspension * Polyurethane Bushings * Tr…
1101 Division Ave SGrand Rapids, MI 49507
From Business: Northwestern Auto Supply was founded by Harry Ashendorf in Grand Rapids in 1946. Today, Sam Ashendorf, Harry's son, runs the business and has grown it into one of…
1091 State Route 56 ECircleville, OH 43113
From Business: Large inventory of Used Auto & Truck Parts. We sell the same parts as everybody else...WE JUST SELL THEM FOR LESS! Visit our website today.
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
These guys are so amazing.I had moved here around the same time my inspection & tags expire after moving from Texas and at the same time everyone was shoving into every mechanic shop in the city for inspections. These guys were full, but totally understanding on how I won't be able to drive with expired tags so they referred me to another shop that could squeeze me in. I still came back to them afterwards for a gas leak coming from the top of the tank. Other shops wanted to drop the tank an charge me crazy rates $$$$ and charged to just take a look, but when I stopped by JMS they pulled it right up to take a look for no charge for an estimate. It was just a loose hose; they only had to take a couple panels out of the trunk to access the top of the tank instead of dropping it. It’s that easy with my old 1991. It only cost me 40$ which is an awesome price range for me. Same thing with my oil leak, they pulled it up free of charge to give me an estimate. I went back for my exhaust pipe under the car, it was pretty rusted an it had gotten loud, they pulled it up an actually pulled me back in the shop to show me what the problem was and discussed options. It’s great that they do that. It was all the pipes that wrapped around the axel an what not. Really tight space and it was about to fall off. Even though they didn’t do any soldering or muffle repair, they referred me to someone at a great price an who wouldn’t try to sell me into replacing the whole exhaust system, something I don’t need. The other time was today, I heard my front brake start to grind. Did a quick stop by Firestone an they said I needed front brakes AND front rotors for 300$. But when I stopped by JMS to get there opinion they said all the rotors where fine and the pads are fine too but went ahead an changed the fronts to be safe. They didn’t make a peep after that. An since JMS was reasonable with the brake pad price, I went ahead asked them to estimate my belts because they started slipping an screaming randomly. The belts were shot, worn out and cracked all to hell. That was a great price too! All together 233$JMS is not only super professional in actually taking the time to show you what’s wrong with your vehicle, but they have really reasonable prices. Plus a nice waiting lounge as well with free drinks, candy an coffee.Thanks guys, you’re the best. I’m going straight to you from now on. - Evelyn 1991 Volvo 240 Wagon
It was not a pleasant experience, but the fault did not lie with Robert or the shop. The part that was needed for my 2010 BMW 750Li Transmission were on back order causing quite a delay in getting my vehicle repaired. It was a bad situation that Robert tried to make the best of by keeping me informed, answering my phone calls and trying to find alternate suppliers. Beyond that, Robert was empathetic to my situation of having to spend extra money on a rental car. So much so, that when his guys that had to reprogram my vehicle were further delayed, Robert offered me compensation for some of the extra costs that I incurred. I have never dealt with a repair shop that treated it's customers so well before. And despite this not being a pleasurable experience (as so often is the case in getting your vehicle repaired, and again it was outside the control of Robert) I would recommend Robert for all your transmission needs because of the thorough job, quality of work, communication, empathy and understanding he provides. Where most shops would have shrugged their shoulders and threw up their hands with a "oh well, it's not my fault" attitude, I felt that Robert stepped up and let me vent my frustration. The price was also a great savings over what the BMW dealer wanted to charge me.
My family has been Allen Tire Inc customers for 7+ years. We have always visited the same location but recently we have been going to the Forest Hill Ave. location. This past week I needed 4 new tires as well as an oil change for my car - once again, Allen Tire Inc. delivered the same great service we have grown to expect from them. Billy Allen helped advise me on which tires were best for my car and my daily driving, ordered them, called to set up my appointment, and ensured that I was satisfied with the new tires. While waiting for the service to be completed, the shop has wireless which was very nice for my little one to play on the iPad. The gentlemen at the front desk were polite, helpful, and nice to talk to while we waited! Thanks Billy and the Allen family for your continued commitment to your customers.
Baskfield Automotive Repairs is a family owned business. Curtis Baskfield, the owner is professional, low key with an impeccable manner. Mr. Baskfield employs two of his sons in the enterprise. His sons and the staff at the shop walk in lock step with Mr. Baskfield in tone and service performance. Richmond needs a thousand more Curtis Baskfields operating a successful small business with their fathers.Four busy people in our family have depended upon Baskfield Automotive Repair to service our vehicles for the past 10 years. Curtis Baskfield and his staff have never disappointed us.-Charles Nixon Richmond, VA
After read the reviews, this is the first time I decide to let Decatur's do the state inspection for my 1999 CRV. After a few hours, finish the jobs and come to tell me everything okay and let my car pass...Wow! I feel so lucky to find the right station do this jobs for my car, this never happen in my pass 10 more years.Just want to say thank you to Decatur's, for so honest to customers, and thanks to those Decatur's old customers who let me know about Decatur's...Yes, till today 8-7-2014,you still can trust Decatur's...
I had an excellent experience with JMS Auto Volvo and More. I asked for a quote before making an appointment, and they were the most honest quote in town, never tried to convince me to get anything I didn't need. When I came for service, I was helped immediately, and I only had to wait 40 minutes (whereas at other locations I had waited hours!), and the waiting lounge was filled with coffee, snacks, TV, couches, magazines, and free wifi. I am 100% going back to this spot every time.
The transmission on my 2001 Honda odyssey started to slip and slipped completely driving to W.VA. To get right to the point I spoke with the owner, really down to earth fella, I gave him my concerns, budget was tight Blah Blah Blah and he reassured me.These guys did a great job. I have been driving over a year without a single problem with the transmission. . You either get the job done wright the first time or do it yourself and in this case I got lucky.
I have been taking my Audi to Aram (owner) at Richmond European for over 5 years, and I have NEVER had such a great experience with auto repair and service as I have had at Richmond European. Aram is very honest and trustworthy, does great work, and has very fair pricing. My favorite part about taking my car to Aram is that when I come to pick up the car, he always takes the time to show me exactly what is wrong with the parts he needed to switch out.
My son has used Decatur's Garage for years and has received commendable, affordable service. Based on his recommendation, I took my BMWs to them for every need ranging from inspection to engine service. I have always been impressed with their service, their friendly persona, their expertise and their cost. I recommend them to my friends. It's difficult to find a firm so reliable, honest, reputable and customer-oriented.
Amazing!!! The level of customer service that I received getting my vehicle serviced was above and beyond. Ike is the person that i spoke with and he was honest and fair with pricing. I went for an inspection, oil change, and to get new tires. This shop had everything I needed and got me out in a good time. Would highly recommend!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.