Let begin by saying it takes a lot for me to lose my cool. One thing that will make me lose my cool is lack of appreciation and being taken advantage of. I was referred to Cindy by a coworker and had been going regularly and tipping her very well EVERYTIME, NEVER complained when waiting for over an hour most times. I went a lil over a week ago for a fill in and the acrylic along the sides of my nails were done too thin. Before I even got home (which is over 30 mins away 😡) one nail chipped on the edge. So I went back the very next day to show her the nail and she first pretended like it didn’t chip and blotted regular white nail polish on top of chipped acrylic and gel polish. I nicely explained that didn’t look right and said I would wait for it to be corrected the right way. I guess that irritated Cindy so she told me it would be $3 to fix. I asked her to explain why? She said because it was my fault. I explained that it was not and I had not too long left the shop when I saw it but lived to far away to return that evening. She insisted $3. I said Cindy do you really want to treat one of your few customers that tips you well, never curses you or treats you disrespectfully like this?? She ignored, so I will never return and the four friends I referred to her who have been coming now know and will not return either. By the way, I was VERY upset when I left that day and planned on letting it go until I talked to my coworker today who told me that evidently Cindy was talking to her about what happened. Really?? Cindy you are unprofessional my dear and I’m disappointed.
101 W Franklin StRichmond, VA 23220
From Business: Sunday Champagne Brunch at The Jefferson is a Richmond tradition. Each week our chef creates a menu to feature Virginia’s best seasonal ingredients. Brunch is ser…
Incompetent technician burned my eyelids while waxing my eyebrows. My eyelids were almost raw and hurt for three weeks before healing, and I had to take off from work a few days because of it. I had never experienced such incompetence at any other nail salon.
I saw the only review for Tiger nails and had to put my two cents in. I love Tiger Nails! They do anything I ask them to on my nails, are courteous, respectful, and friendly. I have Psoriatic Arthritis, which affects my hands and feet, mimicking nail fungal infections, and when I told them about it, they actually knew what it was. I cannot care for my feet due to back problems, and they always take extra time to do an excellent job, because they know this. I would recommend them to anyone. Perhaps their treatment of me was due to my respectful treatment of them, and the tips I leave?
These people need to be shut down I'm looking to see about it they only want to get the money don't have a license in there nowhere doing peoples eyebrows and eyelashes with no experience im going to find out who you talk to about that owner and the stupid wife...
Very friendly staff.My tech was so sweet and spoke with a smile. I was very pleased that she was not pushy on extras and didn't try to rip me off. They were all very nice in general. Not snooty like I've seen at other nail salons. And their prices are fantastic! I will definitely be returning!
They only put a top coat on when I asked for gel. Went back to have the fix my nail because the gel was peeling off. They refused to fix and only gave me $3 refund. I asked to have them fixed pay the difference they recused. I will not return to this location!
I've been looking for a nail spa that can get a gel manicure to last, these wonderful ladies know what they are doing. I went in on a Wednesday morning and they were packed. Make an appointment and you wont be disappointed. My nails look great!!!
Love this place! Technicians are skillful & enthusiastic. Service at this place is great! I'm definitely going to come back.
Great place and great service. The wait sometine was a bit long but I'm glad I waited. I opted for a simple pedicure with no nail polish- I just wanted clean nails and feet and I got exactly what I wanted. The girl was sweet and kind and worked diligently for such a simple task. This place will be my neighborhood nail spot from now on!
I like to come in here on my lunch break. They're always able to see me right away for a manicure, and I'm out of there within an hour. The owner is very sweet and personable, and gives a great manicure. I def return. Keep the good work.