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Please contact the business for updated hours/services due to the COVID-19 advisory.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Fax Number: (804) 358-3728

Fax: (804) 358-3728

TollFree: (866) 427-2625

Payment method
debit, master card, visa, all major credit cards
Neighborhoods
Museums, Fan - Oregon Hill - Carver, Carytown - Museum District, The Museum District
Categories
Fireplace Equipment, Fireplaces, Stoves-Wood, Coal, Pellet, Etc-Retail

Reviews

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KC
Krista C.

02/07/2017

Overall

VFS was extremely helpful in assisting me with my fireplace gas insert purchase. My install was not traditional in any way and both Karen and Mike went above and beyond to help me figure out the best insert to purchase and how to install it within an old mantle in a spot that did not before have a fireplace. I am extremely happy with the customer service, product purchased and multiple email and phone discussions. Carole is also very professional and a delight to communicate with. Fast, thorough, knowledgeable customer service. They really know fireplaces and chimney products and services. I also love the Valor Windsor I purchased from them. Its beautiful and cozy warm. I have recommended them highly every chance I get.

Mary O.

01/17/2015

Overall

They do not, as they claim on their website, answer the telephone. I have been calling them for two weeks and get nothing but a recorded message. Their voice mail box is full. I think they're a sham.