Twin Star BMW Saab Inc
4123 W Broad St, Richmond, VA 23230
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06/24/2011Provided by Citysearch -
I had a Volvo towed to Twin Star after a breakdown on 64. Don't let the negative reviews you see on-line fool you, the staff there impressed me with their professionalism. When the issue proved to be beyond their shop's ability (a late model issue that needed specialized diagnostics), they recommended another local shop, assisted with the towing and did not charge me for their time. I could not ask for more and was pleased to get to know the staff there.
06/10/2010Provided by Citysearch -
I have used Twin Star for more than 20 years to service the 5 BMW's I have owned. Yes, work can be expensive. However, understand that BMW's in general are expensive cars to own and maintain. In every situation I have found them to be fair and honest. My 5 series has been maintained by them from the beginning and has 250k and is still running strong.
12/29/2008Provided by Citysearch -
Brought my car by for a routine repair. Mechanic recommended a further $1000 dollars in service, saying that the car would probably not pass inspection as is. A different, more trustworthy garage not only estimated the repair at half the price, but said that it was absolutely unnecessary in any case. WTF!?