Skyline Windows of Richmond
7051 Brook Rd, Richmond, VA 23227
At Skyline, we understand your purchase of replacement windows & doors is more than an expense; it's an investment in the beauty, comfort and energy efficiency of your home. Since 1987, we've honored our pledge to provide you with the highest quality products available, installed by our own staff of installation experts and guaranteed with the most comprehensive warranty in the business. Christian Values and more than 55 years of remodeling experience drive our commitment to serve you with excellence during and after the sale. Choose Skyline for your next remodeling project and let us earn your trust, too. What could be better than combining the highest quality replacement windows with an expert installation at the fairest price possible? Provide an unbeatable guarantee! All of the products we install are backed up by our signature labor warranty. Our labor warranty coincides with the manufacturer's warranties for each of the products we install. This guarantee is non-prorated and does not cover damages that may be caused by natural disasters or owner negligence. We are committed to operating our business according to biblical principals such as doing unto others as you would have them do unto you. We believe that we can best serve God by serving our customers with honesty, integrity and excellence. We would love to have the opportunity to earn your trust by meeting your home improvement needs.
Services: Energy Efficient Windows<div>Inexpensive Windows</div><div>Picture Windows</div><div>Bay Windows</div><div>Bow Windows</div><div>Casement Windows</div><div>Entry Doors</div><div>French Doors</div><div>Sliding Doors</div><div>Storm Windows</div><div>Storm Doors</div><div>Siding</div><div>Gutter Guards</div><div>Vinyl Replacement Windows</div>
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Skyline Windows installed new windows and entry doors last summer. The product selection process and installation were excellent. I've enjoyed my energy efficiency gains. The installation was timely and my home was treated with respect; drop cloths protected my floors. The exterior trim is high quality and has added value to my home. I have recommended Skyline to several friends who are considering window replacement. I love my new windows.
This company after 29 days still did not place an order for our windows. FULL payment was made and a complaint filed and company refused service. OKNA windows which was the manufacturer was just as bad and could not answer questions nor would verify anything. All questions , dates etc... were in writing as well as dates for the numerous requests. This company should have better customer service and have a way for questions to be answered in a timely basis.
Since you are the only company in the past 5 years that we have had an issue with lets talk about a few details that you omitted. These were uninstalled windows to be delivered to a company in the Chesapeake area, which had no credit rating or credit application on file with Skyline. This is the only circumstance we request payment in full. Since you failed to comply with our request we could not order product for you. No check was ever cashed.
10/28/2008Provided by Citysearch -
We recently hired Skyline Windows to install all new vinyl windows. In the past, we had tried Window World. Bad experience. After waiting all day, their employee arrived at 4pm to begin the job by himself. The guy went around smashing/ripping windows out to set the new ones in place for the night. There was glass everywhere. When the job was finished, I noticed the caulk they used was actually watery runny. I think they tried to use something cheap and unacceptable. They finally replaced the caulk, but we are still picking up glass. So I know a good job when I see one. From the beginning, our experience with Skyline was totally different. The men arrived right on time in the morning and were finished by evening. I noticed very quickly that the employees had great attitudes and a clean, neat appearance. Even during lunch break, none of them were standing around smoking or using foul language, etc.. Instead of smashing windows out and leaving glass everywhere, the guys carefully cut and removed the windows from the exterior of the house. Personally, I would prefer a little less caulk than was used on the outside, but that shouldn't be a big deal. The work was done well and everything cleaned up before they left. Even the window glass was thoroughly cleaned and spotless. Skyline may not be the very cheapest, but you get what you pay for. At least, that was our experience. I would highly recommend Skyline to anyone in great confidence that the customer will be pleased with the high quality of service and a job well done.