Sears Appliance Repair
Map & Directions
4100 Tomlynn St, Richmond, VA 23230
(804) 362-9128
CLOSED NOW
Today: 6:00 am - 10:00 pm
Tomorrow: 6:00 am - 10:00 pm
63
IN BUSINESS
YEARS
IN BUSINESS
Wherever you bought it, we'll repair it.
Schedule Your RepairSears has experts in Appliance Repair solutions. Wherever you bought it, we'll repair it! We’re in your neighborhood, even if a Sears store isn’t. Contact Us Today!
Same/Next Day Appointments in Many Locations
- General Info
- Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, the Sears Home Services’ techs will service your appliances—no matter where you bought it—so you can focus on what matters. We repair all major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktops—even lawn tractors and riding lawn mowers. We are the Kenmore repair experts. Count on Sears Home Services for fast, reliable service and satisfaction guaranteed. We’re in your neighborhood, even if a Sears store isn’t. Call today.
- Hours
- Regular Hours
Mon - Sun: - Services/Products
- We maintain and repair major home appliances and equipment such as: washing machines, dryers, refrigerators & freezers, HVAC repair and maintenance, icemakers, ranges, ovens & cooktops, trash compactors, dishwashers, outdoor gas grills, riding lawn mowers & tractors, snow blowers, elliptical machines, fitness weight machines, rowers/skiers/steppers, as well as appliance carry in options. Sears Home Services is the leading appliance repair service in the nation. We repair most major appliance brands, makes and models, no matter where you bought them. Schedule your appointment today! Interested in doing it yourself? Sears Parts Direct carries millions of appliance parts, snow blower, lawn & garden replacement parts, water filters and much more. We also provide maintenance services for kitchen and laundry appliances as well riding mowers and snow blowers to keep them running safely and efficiently. Get repair coverage for all of your home appliances and systems with our Home Warranty plans. See our website to learn more about our services. Sears Home Services provides quality repair services to help extend the life of your appliances. We offer a 90-day satisfaction guarantee. If your appliance fails due to reasons related to the original repair, we will replace any parts that fail due to defects in materials, workmanship, and perform any additional labor free of charge. We stand behind our work and the parts we use. Count on us for fast, reliable service and satisfaction guaranteed! Wherever you bought it, we’ll repair it!
- Brands
- 3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother,Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Mage, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Odak, Kohler, Lawnboy, Ennox, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
- Payment method
- master card, amex, discover, visa
- Amenities
- 24/7 Online Customer Support - 90 day satisfaction guarantee on parts and labor
- Other Links
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- Social Links
- Categories
- Dishwasher Repair & Service, Appliance Installation, Electronic Equipment & Supplies-Repair & Service, Lawn Mowers-Sharpening & Repairing, Major Appliance Parts, Major Appliance Refinishing & Repair, Major Appliances, Range & Oven Repair, Refrigerators & Freezers-Repair & Service, Small Appliance Repair, Small Appliances, Vacuum Cleaners-Repair & Service, Washers & Dryers Service & Repair
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Reviews
Without a doubt, the WORST customer service anywhere. Take DMV, Comcast, Wells Fargo and the US Post Office, combine them and multiply by 10 and you are still no where near the bad customer service here. Local office won't answer the phone, foreign call center is clueless, service trucks aren't well stocked so they never have the part, have to come back in two weeks, problem still not fixed. Repeat process, in my case, three times, still not fixed. All aspects are awful, but specifically, the Richmond Service Manager, Tim. Run, do not walk, away from this company.
The worst customer service period. Sold me the wrong part and for two months gave me the run around. The guy behind the counter told me that they don't pick up the phone if they have customers, and for two months, they haven't picked up my call. Sears has really gone down hill over the years in terms of customer service. Sad.