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      Please contact the business for updated hours/services due to the COVID-19 advisory.

      Sears has experts in Appliance Repair Solutions. Wherever you bought it, we'll repair it! We are the Kenmore repair experts. Contact Us Today!

      General Info
      Sears Appliance Repair's expert technicians provide product maintenance and repair solutions for your major home appliances. Our techs are industry-trained, well-respected, trustworthy and will help keep your products working right and running longer in no time. Schedule service 24/7 online or by phone. Save 20% on all in-home repairs when you present our coupon at the time of service.
      Hours
      Regular Hours
      Mon - Sun:
      Brands
      3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother,Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Mage, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Odak, Kohler, Lawnboy, Ennox, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
      Payment method
      mastercard, amex, discover, visa
      Amenities
      24/7 Online Customer Support - 90 day satisfaction guarantee on parts and labor
      Other Link

      https://www.searshomeservices.com/locations/appliance-repair/va-richmond/4100-tomlynn-st?utm_source=IYP&utm_medium=yp.com&utm_campaign=mlp&utm_term=9028

      Categories
      Major Appliance Parts, Appliance Installation, Appliances-Major-Wholesale & Manufacturers, Electronic Equipment & Supplies-Repair & Service, Fix-It Shops, General Merchandise, Hardware Stores, Home Repair & Maintenance, Home Theater Systems, Lawn Mowers, Lawn Mowers-Sharpening & Repairing, Major Appliance Refinishing & Repair, Major Appliances, Microwave Ovens, Personal Services & Assistants, Publishers-Directory & Guide, Ranges & Ovens-Supplies & Parts, Small Appliance Repair, Small Appliances, Stereo, Audio & Video Equipment-Service & Repair, Television & Radio-Service & Repair, Tools, Vacuum Cleaners-Repair & Service, Water Heaters

      Reviews

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      Lauren H.

      11/25/2015

      Overall

      Without a doubt, the WORST customer service anywhere. Take DMV, Comcast, Wells Fargo and the US Post Office, combine them and multiply by 10 and you are still no where near the bad customer service here. Local office won't answer the phone, foreign call center is clueless, service trucks aren't well stocked so they never have the part, have to come back in two weeks, problem still not fixed. Repeat process, in my case, three times, still not fixed. All aspects are awful, but specifically, the Richmond Service Manager, Tim. Run, do not walk, away from this company.

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      Csmchrst ..

      06/22/2015

      Overall

      The worst customer service period. Sold me the wrong part and for two months gave me the run around. The guy behind the counter told me that they don't pick up the phone if they have customers, and for two months, they haven't picked up my call. Sears has really gone down hill over the years in terms of customer service. Sad.

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