In mybook® Car Collection (edit)

Added to your car collection.
Removed from mybook!

We took this business out of your car collection.

Mr Tow

Map & Directions
(4 Reviews)

5000 Chamberlayne Rd, Richmond, VA 23227

(804) 262-8370

CLOSED NOW
Tomorrow: 8:00 am - 5:00 pm
9
YEARS
IN BUSINESS
Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Cash for Junk Cars! No Title Needed!

General Info

Welcome to Mr. Tow.

Mr. Tow LLC was founded in 2005 by Joseph Marlowe with one truck and a dream of a successful business. Today we have over 13 employees and our business is growing more every day. In 2009 Mr. Tow Auto Repair was opened for business and is now operating on the corner of Chamberlayne Avenue and Azalea Avenue. Not only have we earned an excellent reputation with our Richmond and Tri-City Area customers, we also have an A+ rating with the Better Business Bureau. Mr. Tow LLC is family owned and operated.

At Mr. Tow LLC we are committed to providing you with outstanding service. All of our tow truck drivers have been handpicked by the owner and have been trained to deliver only the finest in service. They are all experienced and professional drivers that treat you like our number one customer, after all, you are!

We at Mr. Tow LLC offer a variety of services including, cash for junk cars, towing, auto repair, used tires, inspections and A/C services.

We are a NAPA Auto Care Center which means you are backed by the NAPA Auto Care Peace of Mind Warranty which covers parts and labor on qualifying repairs and services for 12 months/12,000 miles nationwide! Our technicians are ASE Certified and provide you with the quality care you deserve. We pride ourselves on being honest with customers at all times to insure a great relationship with them.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours

Extra Phones

Phone: (804) 366-0026

Spanish: (804) 317-0640

Payment method
all major credit cards
Location
Located at the corners of Chamberlayne Avenue and Azalea
Neighborhoods
Ginter Park, Northside
Languages
English, Spanish
Accreditation

Better Business Bureau

DMV Compliance

AKA

Mr Tow Llc

Mr Tow Auto Repair

Mr. Tow Tire & Auto Repair

Categories
Towing, Auto Repair & Service, Automobile Salvage, Automotive Roadside Service, Brake Repair, Tire Dealers, Truck Wrecking
Other Information

Parking: Free

Wheelchair Accessible: Yes

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Wanda S.

10/12/2017

Overall
Expertise
Professionalism
Promptness

Mr Tow,Marlow is a crook. He wouldn't return my property when had proof of ownership and offered him $600 after having it only a couple of days. It was a sno shack shed he turned into an office, and expensive equipment in side that I was about to use to start a business. I had $15,000 invested and he straight-up stole it from me. Don't ever use his services unless you want to prop up a dirt bag criminal

Mike C.

10/09/2016

Overall
Expertise
Professionalism
Promptness

My driver Donald is an excellent representative for your company.
After having a heart racing spin on the interstate and stopping in the ditch I had to call a tow truck to winch me out. After calling 3 other companies and being asked to wait for at least 2 hours I was fortunate enough to find Mr. Tow. A driver was en route within 5 mins of the call and he arrived promptly in a downpour and after ensuring I was not harmed he proceeded to perform a miracle of getting my car out of an embankment that had a river running through it. After freeing me from the swamp he made sure my vehicle was gonna start and than charged me exactly what the gentleman on the phone quoted me which is a rarity and in the state my car was in with only one tire accessible and the pouring rain, I wouldn't have had a problem if the price was more. I'm home safe thanks to a great company and a great representative in Donald. Thank you Mr. Tow.

Jessica M.

04/08/2015

Overall

It has come to my attention after speaking with Mr. Tow, that the reason behind my car being towed was because my car was “on the line” and then speaking with another person that my car was “over the line”. The next person said my car was at a 45 degree angle. The more I talked to representatives, the worse my car’s position became. I requested the photographs that were taken of my car to be emailed me. Both of those two representatives said that they would be sending them today. When I called back around 3:20 pm to see the status of the email, the employee then started raising his voice at me telling me to “Come here and I’ll show you the photos” in a very threatening way. They then said to contact my leasing office with the photos of my car. Considering there was a car parked RIGHT NEXT to my car, I find

it hard to believe that my car was so far over that it was in two lanes (Which the then manager said). I have constantly been very conscious of how and where I park. Out of over a decade of driving, I have not once been towed. Not only was the car checked on around 1am, towing time 2am, there were cars parked beside it and they could easily get in and out of their vehicle. It’s a very sad feeling that I am scared to park my car without taking a photo for evidence. Mr. Tow is not only unprofessional but their stories are not consistent. This company is not honest. I do not feel that I have trust for this company or that my car is safe in the parking lot of my apartments. I’ve already paid the $125 to retrieve my car. There is nothing to do at this point, I would take full responsibility if I didn’t have a pass or if I truly was over the line, but this is just ridiculous. Not only was I talked down to and ridiculed…. But I was lied to on multiple occasions with different representatives just trying to resolve this issue. In the end of the day, my car was simply a bonus on their check and not a true issue in the parking lot. Towing trucks are great when you break down, but they will do ANYTHING to screw you over if it helps their pay check.

faeroe.reinard

03/07/2013

Overall

Wanted to get rid of a car with a blown head gasket. After talking with a few different companies, I went with Mr. Tow because they seemed the most legit. The guy I talked to on the phone explained the legality of the business and what to watch out for with DMV. They arrived at the agreed on time and the whole process was simple and easy. Really trustworthy company.