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Business Description
Located in Richmond, Va., The Hanover Insurance Company is into underwriting of personal/commercial property and casualty insurance. It is a part of The Hanover Insurance Group Inc., one of the leading property and casualty insurers in the United States. Based in Worcester, Mass., the company offers a wide range of property and casualty products/services to individuals, families and businesses. Its personal/commercial lines products are available in the categories of business owner s policy, commercial package, workers compensation, automobile and inland marine, to name a few.
Hours

Regular Hours

Extra Phones

Phone: (804) 288-0706

Phone: (804) 288-1143

Primary Phone: (804) 288-1143

Brands
independent agents
Location
Glen Forest Bldg
AKA

Hanover Insurance Co

Categories
Insurance, Flood Insurance, Business & Commercial Insurance, Homeowners Insurance, Health Insurance, Boat & Marine Insurance, Auto Insurance, Workers Compensation & Disability Insurance, Recreational Vehicle Insurance, Renters Insurance, Property & Casualty Insurance, Liability & Malpractice Insurance, Agriculture Insurance

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Reviews

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12/19/2011

Overall
This is the worst insurance co...

This is the worst insurance company on the planet. One of their drivers rear ended me and it took a lot of going back and forth and still ended in a negative and unsatisfactory way as far as I am concerned.. Hannover Insurance Company has a non existing custormer Service Department and the claims adjusters have bad and nasty attitudes.. If you are ever involved in an accident with one of their clients be very careful of whatever they tell you . This insurance company in no way will consider the inconvience caused when involvedin an accident with one of their clients and will not in the least care about it. In the end you will be inconvienced and pulling money out of your pocket. All I wished for was a little understanding of my situation but that was not forthcoming.

05/21/2010

Overall
horrible claimes representative

One of their drivers rear-ended me, it took a weeks of going back and forth with nasty service representatives. Don't trust these people!!!!!!!!!!!!!!

02/16/2008

Overall
Save your money and go anywhere else!!!

I had an accident and this insurance company wouldn't pay until I got a lawyer and took them to court. Even though their client was givin a ticket and found guilty in court. It took me 10 months to see a dime to get my Motorcycle fixed. I'm still fighting to get them to pay my medical bills. This company is this worst I have ever dealt with and I hope they go out of business. I have also reported them to the BBB.

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