Agee's Bicycle Co
11020 Midlothian Tpke, Richmond, VA 23235
Phone: (804) 378-5078
05/05/2011Provided by Citysearch -
I would have to agree with other reviewers. I am very unimpressed with the snobbish attutude of the staff. I should have walked out when I was buying the bike but I figured what the F and paid for it. The manager who sold it was pretty unappreciative and seemed like he could really care less about me or my measely $300 purchase. I could tell he really wanted more money though. After riding the bike 6 times the pedal and crank fell off.
I bought it back and they all stared at the bike trying to figure out how to blame me for it. While they repaired the defective part no one said a word to me for 20 minutes until a staffer walked by and mumbled something in my direction. They turned out the store lights, brought my bike out and that was it. No sorry for the inconvenience, sorry you had to walk your bike 3 friggin miles back home, no nothing. I would not give them bastards another penny. Stuck up @#$%^&
04/04/2011Provided by Citysearch -
I only live a mile and a half from work, so I decide to save gas money and buy a bike. The radio had been telling me for months that Agges Bicycles ""Bring's out the best in you"". My wife and I are out shopping one day and we stop at the bike in Target and Wal-Mart. Not wanting a Wal-Mart special, I ask my wife if we can go to a real bike shop. That way I can ensure I am getting a bike that will last.
I was sore from running the day before while getting sized up on my bike (I had some difficulty getting my leg over the bar, but eventually did), I took the salemans word that the size bike I was about to purchase was the proper size. I prepay (I had to special order the bike since the only color carried of the bike I wanted was a rust color) for a bike that is a decent color and leave my home and cell numbers on the order sheet. I was told it would be ready in 10-14 days and they would be sure to give me a call.
Fast forward fourteen days.
I call the Midlothian location to check on my bike since I've heard squat from them. They ask me for my last name and say ""It's been ready for days now and we haven't been able to get ahold of you"". I politely apologize and inform them that I am on my way to pick up my bike and that I am excited to finally ride it.
I arrive and all of the employees are gathered at the front counter, to include the saleman that sold me the bike. They ask if they can assist me and I inform them that I am there to pick up my bike. A gentleman asks me for my last name, goes to a drawer, pulls a ticket from a drawer, then walks to the back of the store. A minute or so later he walks up with a small, womens bike, with misaligned handlebars and large patches of rust. I ask the gentleman if he is kidding and he says ""No, this is your bike."" After asking for a refund of my $400 dollars for a brand new bike, the employee admonishes me for not specifying that I was there for a brand new bike. Not amused, I picked up my bike and packed it in the car.
Arriving home, I inspected the bike. Im no bike mechanic, but I am certain that I am missing mounting screws and my shifters are not adjusted properly. Every time I shift gears I either throw the chain onto the frame or the ground. Its push button shifters, pushing the button should not cause that. I don't even want to leave it with them so they can fix it, lord knows what could happen then.
10/24/2010Provided by Citysearch -
I decided to make the jump from my 8 year old Fuji Newest road bike to something more up to date. Ended up south of the river at the Agee's Bicycle Midlothian Turnpike location. I was greeted by Will and Brian who proceeded to show me a eye opening collection of Trek carbon bikes. I was almost swayed by a sweet deal on a Kestrel product but ended up sticking to my guns and going with the Trek Madone 4.7. Thought for sure I'd end up w/ a 4.5, but Agee's pricing put the nicer 4.7 at what I thought I would spend on the 4.5. I was unsure of what size to go with (my Fuji purchased at a NOVA shop never felt quite right on a fit level) but Will pulled got the bike set up in a trainer, pulled out some interesting fit tools, and fitted me to the bike. During the process he pointed out why he was making certain adjustments and how that would affect my riding. End result was a 56 cm bike with a slightly shorter, more upright stem. The bike works awesome! Light, responsive, and I'm far more comfortable than I ever was on my Fuji.
In synopsis, this was a great experience and I look forward to a long relationship with these guys. I've already visited the W. Broad store as well (picked up some Pearl Izumi Elite shorts) and the experience was much the same as the southside store--Courteous, and knowledgeable. Thanks guys!
07/30/2009Provided by Citysearch -
I took my 77' raleigh in to get the crank/ bottom bracket pulled, and somehow they lost 2 bearings and stripped a bracket. I called them and ""they don't remember"", ""it could have been my fault"" blazay blah... THEY DON'T OWN UP TO THEIR MISTAKES! If you're in the Richmond area, try bunnyhop, carytown bicycles, or re-cycles. Screw these guys, they do NOT deserve your money.
08/10/2007Provided by Citysearch -
So my dad was finally done with his Cannondale time trial bike with a super light aluminum frame and super clunky Profile aerobar gearshifters. It's an older bike, but we're talking about 10 years older, not like not one of those old-timey bikes with the big front wheel and tiny back wheel. Not the cutting edge but a fine bike. Originally quite expensive as I understand.
At any rate I've always had my eye on this fine bike, and when I finally had the chance I snatched it up and set my sights on getting it modified to use about town. So where do I take it? AGEE'S, because not only do I hear they bring out the best in you but when I walk in they actually have one of those old-timey bikes with the big front wheel and the tiny back wheel! Great, so these dudes must appreciate an older bike with a story, right?
Hells no. They really seemed to think they were doing me a huge favor just to grease her up, put on new a new seat, tires, pedals and take my 160 dollars. And when I took it back to say that I really would appreciate new gear shifters even if they were just plain 'ol bar end shifters (after they'd deflected this request the first time), they quoted that modification alone at 300+ dollars, money they suggested 'would be better spent on a new bicycle.' A suggestion that, sensitive as I may be, kind of felt like a bit of a snub or at the very least blatant redirection.
*Especially* after I managed to do it myself in just under an hour with nothing but the tools and materials I found in my own garage.
So, long story short (too late), if you want a new bicycle, maybe this is the best place on the entire planet. Honestly, I wouldn't know. I do know that if you have an older bike that you love, and you don't want a sales pitch for a replacement or grief for the hassle of working on it, the Midlo Agees might not be your best bet.