I sent a Package on December 19th, 2014 and was told it would arrive in Columbus, Ohio before Christmas. They mixed up my label and sent my package to Georgia. GEORGIA! What was worse was the way they handled it. I had to call at least 6-8 times to get any information on THEIR screw-up. I had to keep calling them to get any help. and they were also rude about it. I have never before experienced such awful customer service!