Best cleaners.good location. good price...everythings wonderful.Pants $4.50Suit $11.00Mens dress shirt $2.00
7130 Glen Forest Dr Ste 402Richmond, VA 23226
From Business: Upgrade Your Janitorial Service Today! Vanguard Cleaning Systems of Central Virginia’s Franchise Owners Provide Industry-Leading Janitorial and Commercial Office …
I've been a customer since they opened however one evening I came to pick up my cloths and the wife who owns the establishment was talking to an employee right in the front area so customers can see her. They had just closed and I asked if she can please let me get my cloths and she yelled no and turned her head. I knocked and she turned her head. The wife is nasty and have grew a big head now that the business is doing well. You should never forget the people who helped you build your business. The husband is humble with great customer service however I've decided to go to staple mills rd one price cleaners to experience professional service all the time.
So disappointed in this establishment. On Friday September 25th, I called them to let them know I was on my way and will be there by 7:00(which is the time they closed). I got there at 6:40 and they were closed already. To make complicate the situation, they were closed the following Saturday due to the Bike races. My husband and I have a ball to go to and no Tux and no time to rent one. This was truly the worst customer service I have ever experienced!
This location is now under new ownership offering absolutely top-notch, professional service with pleasurable staff that strive to put the customers first. The staff is delighted to serve this community.
I heard about Sophie's dry cleaners and alterations service from a close relative of mine. She told me that they do a great job doing alteration services for a reasonable price. Sophie redesigned my wedding dress and reception dress. I was very pleased with their services! I highly recommend them. They are a very nice hard working couple.
Amazing alteration services! Sophie did a great job altering my dresses!
I can not recommend this clearer. Not only are they overpriced, but after several tries, I have had late service where I am called asking for more time, bad iron jobs on sleeves and collars (creases ironed into what should be a simple, flat collar) and poor cleaning - looks like some of husbands shirts where ironed without being washed first. Based on my experienced over the past 6 months, I can NOT recommend.
Pleased with their service and quality. Have been using them for 2 months and haven't had any bad experience. Personnel is super friendly and great price.
This is the worst dry cleaners I have ever used!!!!!!!! They ruined two articles of mine and when I reported it,the owner was so rude, mean and nasty, I could not believe I was speaking with an owner of a business. They absolutely refused to accept responsibility for damaging my clothes and I evenutually had to report them to the Better Business Bureau and the Govenors Office of Consumer Affairs. The owner still denied liability and offered to pay a measly $20.00 for just one of the items. I can't understand how this person is in business. Do not have your clothes dry cleaner here. My clothes always had the worst smell when they were supposedly cleaned here. Sort of a nasty chemical smell that you cannot get rid of. If you like your clothes returned to you wrinkly, damaged and smelly and also the worst customer service ever if they happen to destroy your clothes, then this is the place for you. I strongly recommend you save yourself the hassle and go somewhere else. I wished I could give them o stars. If you do have problems, report them to the BBB and other consumer reporting agencies.
WORST cleaning and service experience ever. Especially if something goes wrong with your item. They damaged my dress while dry cleaning and refused to refund it. Bobby, the owner of the place, was screaming on me and shouting to get out...very unprofessional way to deal with problems and clients. I refused to leave until we solve the issue. So the Bobby called the police. Yes, the police. The officer was very nice and offered me to sue the company and definitely change my dry cleaners. I sincerely advice to avoid this place.