What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
5216 W Broad StRichmond, VA 23230
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
4910 W Broad StRichmond, VA 23230
Click to Schedule Your Appointment Now!Schedule Appointment
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
3201 Rosedale Ave Ste HRichmond, VA 23230
Make An Appointment Today!Schedule Appointment
From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Richmond area, turn to Safelite AutoGlass. Those in Richmond and…
5312 W Broad StRichmond, VA 23230
From Business: egoriesNotaries Public, Gas Stations, Truck Rental, Moving Equipment & Supplies Rental, Alternative FuelsProducts & ServicesClean-Up, Haul, Maintenance, Mowing, P…
1809 Broad Rock BlvdRichmond, VA 23224
From Business: B&L Sales and Repair Service Corporation is Richmond's choice for pre-owned cars. Come see our selection or let us take a closer look at that car you're consideri…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
My husband was referred to the station by a friend. He spent more than $450 on repairs there. When he drove his truck the next day to work, one of the tires came off while he was driving. He requested a refund for the repairs and was denied. Now less than two months later, one of the issues that was allegedly repaired has resurfaced. I cannot recommend the station.
I have used Gearbox Transmissions 3 times now and they are the best in town..I recommend them to anyone that has a trans problem..1st time was a Passat that every other shop said needed a new tranny...however gearbox fixed it for less than a 3rd of the prices and it lasted another 100,000 before I sold it still working strong...next was a 2010 ford fusion..they replaced the trans..ordered the correct one (after I ordered the wrong one)..and did the work for less than a 3rd of other quotes..still running strong 60,000mi afterwards...next and most recent was my 2000 honda ..clutch master cylinder went out..fast fix..cheap price and impeccable work quality..very honest about your problems...fast repairs and the best prices to fix them for you..I highly recommend them and challenge you to find better work quality or a better price.
I had my transmission repaired at Gearbox in Richmond Va. During the repair, they broke my transfer case and falsified the documentation stating that it was leaking when the vehicle was brought into the shop. They attempted to repair the transfer case they broke with JB Weld and when this failed they wanted me to pay them to fix something they broke because they were negligent. Buyer beware.I turned down Rob's offer thru the BBB for me to pay him a reduced rate to fix the transfer case he and his crew negligently broke.
It was not a pleasant experience, but the fault did not lie with Robert or the shop. The part that was needed for my 2010 BMW 750Li Transmission were on back order causing quite a delay in getting my vehicle repaired. It was a bad situation that Robert tried to make the best of by keeping me informed, answering my phone calls and trying to find alternate suppliers. Beyond that, Robert was empathetic to my situation of having to spend extra money on a rental car. So much so, that when his guys that had to reprogram my vehicle were further delayed, Robert offered me compensation for some of the extra costs that I incurred. I have never dealt with a repair shop that treated it's customers so well before. And despite this not being a pleasurable experience (as so often is the case in getting your vehicle repaired, and again it was outside the control of Robert) I would recommend Robert for all your transmission needs because of the thorough job, quality of work, communication, empathy and understanding he provides. Where most shops would have shrugged their shoulders and threw up their hands with a "oh well, it's not my fault" attitude, I felt that Robert stepped up and let me vent my frustration. The price was also a great savings over what the BMW dealer wanted to charge me.
I take both my vehicles to Bimmer rescue. It's always a great pleasure to have my cars serviced there. I've never had to deal with any additional hidden repair costs, very honest people, excellent services. Highly recommend this service
Baskfield Automotive Repairs is a family owned business. Curtis Baskfield, the owner is professional, low key with an impeccable manner. Mr. Baskfield employs two of his sons in the enterprise. His sons and the staff at the shop walk in lock step with Mr. Baskfield in tone and service performance. Richmond needs a thousand more Curtis Baskfields operating a successful small business with their fathers.Four busy people in our family have depended upon Baskfield Automotive Repair to service our vehicles for the past 10 years. Curtis Baskfield and his staff have never disappointed us.-Charles Nixon Richmond, VA
After a long battle over sending me the wrong transmission, they finally sent the correct one (after the truck being down over a month). Had the new one installed by an Ase certified mechanic and it lasted less than 5,000 miles. The transmission pan is full of metal chunks and now the company refuses to even send a warrantee packet.
Our thanks to Mr. Carter for towing us in and repair on a Sunday afternoon. We would have been stuck without you. And where did you find an alternator for out 2001 Jeep on Sunday? Great work.Our thanks, Phil and Dori Hammer
I've been dealing with Mr. Cosby for about 12 years and his is the best auto service that I am aware of. He is 100% honest and extremely competent. I am scared to death that one day he will retire.
IF YOU LOVE YOUR CAR & DONT WANT TO BE SCAMMED FOR WORK YOU DONT NEED AVOID THIS PLACE WENT FOR A $16 INSPECTION AND ENDED UP PAY $1500 FOR WORK THAT I NEVER NEEDED
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.