Richmond office doesn't return phones calls to their patients. Management shows lack of concern for patients needs. Customer service doesn't appear to be a priority. This company shows lacks of transparency and integrity and shouldn't be in business.
Just had my first chance to see that the commitment to customer service at Alphagraphics will be just a continuation of the excellent service that I was used to with Digital Banana. I just noticed on my business cards that the email address was incorrect event after I received a digital proof to assure there were no mistakes. I fully expected to have to pay half the cost of the new cards but Alphagraphics is going to reprint at NO CHARGE to me. Alphagraphics clearly went above my expectations and should be recognized as a company that takes care of their customers. Thank You Alphagraphics!