Great shop. I have moved around a bit and used several shops over the yearsand Cyclus Bike Shop ranks with the best. He gave me a clear, cocise, expert opinion of what i needed and then left the decision of what to do up to me. All work was done next day and reasonably priced! I also shared my plans to ride across cou try and back and he shared many extremely insightful tidbits of advice and recommendations. Cycles will be my goto shop.
Take your business elsewhere. Incredibly rude. Just trying to make a sale. Don't expect any decent kind of service or support. Was told they would hold a bike for us....and then sold it at the very first opportunity. And then became verbally RUDE when I asked why. Pitiful.
This was the WORST experience I've had buying something in a long time. I was looking to buy a bike on a budget, and while I wasn't entirely sold on the bike the owner let me try, he specifically told me in person that if I didn't like the bike, I could return it within the week, so I went ahead and bought it. It ended up being much too heavy for riding on the hills and the chain repeatedly fell off the only time I rode it, so I decided to bring it back and try to get a different one or just take a refund. When I got there and explained my situation, he proceeded to humiliate me in front of other customers and told me he never said that, despite the fact that his assurance was the reason I decided to buy the bike. DO NOT SHOP AT SAMBOK. The owner is a very dishonest man and I'm quite angry that he would go as far as to blatantly call me dishonest and belittle me in front of other customers, when I was calm, polite, and honest about the situation. There are much better bike shops in the area and I would highly recommend any of the other ones. This one is not.