What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
2205 Dickens RdRichmond, VA 23230
From Business: Short Pump Towing offers quality 24-hour towing services to the Richmond VA area, Independently owned and operated locally, our licensed and insured business are …
10131 Hull Street RdMidlothian, VA 23112
From Business: At Buddy South Auto Parts & Service, Inc., we have been family-owned for over 37 years, and we don't plan on changing that any time soon! We strive to be the best…
929 Myers StRichmond, VA 23230
From Business: Woody's Auto Service has been taking care of our customers for twenty plus years. Our mechanics are trained and professional. We are conveniently located near Bou…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Horrible company! They towed my car from visitor parking space that had no signs indicating that the car could be towed, nor provided any phone number to call after the car had been towed. We only discovered that it had been towed when we reported to the police that the car had been stolen. River City Recovery accepts cash only, which put me in a VERY uncomfortable situation, bringing a wad of cash in the dark to a place located close to the projects of Richmond, Virginia. However, if I did not bring the cash in the dark, the price would have doubled if I had waited until the next day.
HORRIBLE SERVICE!!! Professional wise is TERRIBLE AS WELL! I don’t even understand how these people are in business. Very unlawful and liars in general about how they do business.
TERRIBLE!! Quotes a price. I agreed to the price. But then they never picked up my car!!!! THEY DIDNT EVEN ANSWER THE PHONE WHEN I CALLED AND TEXTED THEM BACK AFTER I WAITED FOR THEM DOR THREE HOURS!!!
Mr Tow,Marlow is a crook. He wouldn't return my property when had proof of ownership and offered him $600 after having it only a couple of days. It was a sno shack shed he turned into an office, and expensive equipment in side that I was about to use to start a business. I had $15,000 invested and he straight-up stole it from me. Don't ever use his services unless you want to prop up a dirt bag criminal
I take both my vehicles to Bimmer rescue. It's always a great pleasure to have my cars serviced there. I've never had to deal with any additional hidden repair costs, very honest people, excellent services. Highly recommend this service
Baskfield Automotive Repairs is a family owned business. Curtis Baskfield, the owner is professional, low key with an impeccable manner. Mr. Baskfield employs two of his sons in the enterprise. His sons and the staff at the shop walk in lock step with Mr. Baskfield in tone and service performance. Richmond needs a thousand more Curtis Baskfields operating a successful small business with their fathers.Four busy people in our family have depended upon Baskfield Automotive Repair to service our vehicles for the past 10 years. Curtis Baskfield and his staff have never disappointed us.-Charles Nixon Richmond, VA
Our thanks to Mr. Carter for towing us in and repair on a Sunday afternoon. We would have been stuck without you. And where did you find an alternator for out 2001 Jeep on Sunday? Great work.Our thanks, Phil and Dori Hammer
Ray is the kind of person you should call if your are trying to get rid of that car that's been sitting around rusting for who knows how long. All it takes is a phone call and he will return your call or pick up on the spot and plan with you accordingly and work with your schedule. He knows what he's doing and is fast and very nice. If you need a car towed away for fast cash and easy paperwork I highly recommend this service !
I've been dealing with Mr. Cosby for about 12 years and his is the best auto service that I am aware of. He is 100% honest and extremely competent. I am scared to death that one day he will retire.
My driver Donald is an excellent representative for your company. After having a heart racing spin on the interstate and stopping in the ditch I had to call a tow truck to winch me out. After calling 3 other companies and being asked to wait for at least 2 hours I was fortunate enough to find Mr. Tow. A driver was en route within 5 mins of the call and he arrived promptly in a downpour and after ensuring I was not harmed he proceeded to perform a miracle of getting my car out of an embankment that had a river running through it. After freeing me from the swamp he made sure my vehicle was gonna start and than charged me exactly what the gentleman on the phone quoted me which is a rarity and in the state my car was in with only one tire accessible and the pouring rain, I wouldn't have had a problem if the price was more. I'm home safe thanks to a great company and a great representative in Donald. Thank you Mr. Tow.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.